HUB24 leads the wealth industry as the best provider of integrated platform, technology and data solutions. At HUB24, we know the smartest investments start with our people. We are innovative and ambitious, and we move fast. At HUB24, we empower our employees to bring their ideas and creativity to work. Rather than getting bogged down in bureaucracy and red tape, we build a culture that supports our team members to have a real impact on our business and the success of our customers. HUB24 Limited is a company listed on the Australian Securities Exchange (ASX: HUB) THE HUB24 STORY We think creatively and we’re not constrained by traditional thinking or barriers to success. We’re led by experts, realists with ideas, grounded in commercial reality who are bold enough to visualise the future a little differently and to advocate for what matters to our clients. We are here to lead change and are committed to empowering better financial futures for more Australians. Benefits and Life at HUB24 Learn more about our employee benefits HERE. Job Summary: HUB24 Group is an ASX-listed company providing integrated platform, technology, and data solutions that empower wealth managers and accountants to scale their businesses. We make financial advice accessible to all Australians through best-in-class digital experiences; we think creatively, challenge convention, and advocate for what matters to our customers. In the early stages of your design career, this role is a great opportunity to work within a design team at an award winning market leader as you help shape the future of digital experiences at HUB24. As our Design Manager, you’ll guide design craft and workflow across a growing UX team, operationalise strategy, and champion evidence-based design that delivers for our customers. You’ll manage team workflow and design craft, operationalise UX strategies, run research activities, and enable cross-functional collaboration across Product and Technology to unify experience across our products and drive front-end efficiencies. Responsibilities: Implement strategic UX initiatives aligned to group objectives and product roadmaps. Embed UX practices across the product lifecycle—from discovery to delivery. Facilitate cross-functional workshops and strategic design sessions to uncover insights, define problems, and ideate solutions. Standardise design documentation and deliverables for alignment between UX, Product, and Technology. Plan, conduct, and synthesise research (interviews, usability testing, behavioural analysis). Manage research tooling/insight platforms (e.g., Dovetail, Pendo) to keep findings structured, accessible, and actionable. Collect and report UX metrics/KPIs to guide decision-making. Create and maintain UX templates, workshop guides, research frameworks, and governance documents. Build and evolve personas and journey maps for reuse across teams; maintain the UX knowledge base. Lead iterative, evidence-based design; foster continuous improvement and champion UX advocacy across the business. Requirements: 2–4 years in UX/Product Design or related field. Experience with UX research methods (interviews, usability testing, surveys) and basic analytics. Familiarity with design systems, documentation, and collaborative design processes. Proficiency with Figma and research/insight tools (e.g., Dovetail, Pendo). Exposure to B2B products or complex workflows; strong problem-solving and communication skills; collaborative, growth mindset. The Recruitment Process Acknowledgement email once your application has been submitted. Our Talent team will start reviewing your application. If unsuccessful, you will be notified. If your application progresses to the next stage, our Talent team will be in touch to discuss your alignment with the role. If you’re a person with an impairment or disability, this is an opportunity to share with us any accessibility requirements that you may have for the role. Should you require any accommodations to the recruitment process, please email recruitment@hub24.com.au, and one of our team will contact you. Interviews can happen virtually or face-to-face with the hiring manager or other members of the broader team. Depending on the role, there may be more than two interviews. Communication of outcomes to successful and unsuccessful candidates and feedback provided. As part of our process, a police check will be conducted on all successful candidates. Further details on our HUB24 Group Recruitment Privacy Collection notice can be found here. 2024 Circle Back Initiative Employer – we commit to respond to every applicant. Endorsed by WORK180 , we are proud to be recognised as an employer of choice for women. We have been nominated and placed on the BOSS Best Places to work list. Seek Star Awards 2024 - Nominated as a finalist for the Best Employer Brand Initiative HUB24 is an equal opportunity employer. We are committed to creating an inclusive environment where diverse perspectives are valued and every individual is treated with respect. We welcome applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people with disabilities, people from culturally and linguistically diverse communities, and people of all gender identities and sexual orientations. If you require adjustments to the recruitment process or have accessibility requirements, please let us know – we’re here to support you
