This is a P&C COORDINATOR role with RSM based in Melbourne, VIC, AU RSM Role Seniority - junior More about the P&C COORDINATOR role at RSM OUR VALUE PROPOSITION At RSM, our purpose is to instill confidence in a world of change for both our clients and our people. RSM Australia supports a people-centric and collaborative culture where we are committed to empowering and developing you. As a leading professional services firm, we connect you to an extensive network of global resources and invest in your future. We value the meaningful work that you do and encourage you to be a part of the change. Our value proposition is our commitment to you; it highlights the experiences, benefits, and value that you can expect as part of RSM. This is underpinned by our three values – integrity in everything that we do, supporting clients everywhere, and developing and valuing everyone. Who we are: RSM Australia is a member of RSM, the world’s 6th largest network of audit, tax and consulting firms. We are an award-winning professional services firm with over 100 years experience supporting Australian businesses. We believe in putting people first and we are proud to have developed a work culture that fosters growth, collaboration and success. About the role: To assist in the delivery of the National People & Culture function by providing end to end support to the People & Culture Service Delivery team and the firm as well as operational assistance to the wider People & Culture team. KEY RESPONSIBILITIES: Ensure accurate processing of people transactional services for the full employee life cycle. Act as Workday SME, ensuring data is keep up to date and accurate. Collaborate with P&C team to share knowledge and ensure a broader understanding of the function. Deliver exceptional customer service to our internal stakeholders. Collaborate on HR projects and initiatives, such as employee engagement surveys, diversity and inclusion programs, and talent development initiatives. Assist in recruitment function, learning & development, employee benefits, payroll, and other relevant functions as point of contact. Escalate complex issues to P&C Consultants or other relevant stakeholders as needed to ensure effective resolution. Educate stakeholders on company practices and tools (e.g. Workday), enabling independent query resolution. Stay up to date with and ensure compliance with employment laws and regulations. Work collaboratively to develop and ensure that P&C process manuals and Workday guides are kept up to date. Assist in the development and implementation of HR policies, ensuring alignment with local regulations. Effectively operate in accordance with governance, processes, policies, agreed performance targets and service level agreements About you: Essential Knowledge of HR processes and best practice. Certificate in Human Resources Experience using Workday Adaptable mindset, with a willingness to take ownership of tasks, projects and initiatives. Strong communication skills. Ability to prioritise work and focus on high priority tasks. Meticulous attention to detail. Ability to work with change and take on new tasks that will improve efficiency and customer service levels. Life at RSM: RSM provides a great environment to build skills and confidence and we help our people achieve their best. We are trusted advisors to our clients, so it is critical for us to find the right people for the job on offer. Our network of offices across Australia and around the world allow us to offer a personal service to all our clients regardless of where they are! Working for RSM entitles everyone to a wide range of leading health, wellness financial and lifestyle benefits. How to apply: Please click on the “apply” button and complete our online application form. Agencies, thank you for thinking of us, but our recruitment is managed internally, and we will reach out to our preferred suppliers if we need assistance. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the RSM team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities ✅ Ensuring accurate processing of people transactional services ️ Acting as Workday SME Delivering exceptional customer service Key Strengths Knowledge of HR processes and best practice Certificate in Human Resources Experience using Workday Adaptable mindset ️ Strong communication skills Meticulous attention to detail A Final Note: This is a role with RSM not with Hatch.
