Your key responsibilities: Correspond with licensees and prospective licensees about licensing and related matters, monitor outstanding requests and instigate remedial actions to bring matters to a conclusion, when required. Liaise with internal programme areas to refer high level licensing queries. Perform basic financial transactions associated with licence applications in accordance with financial policy; process and reconcile EFTPOS payments for application and renewal fees. Role fit The essential requirements for this role are: Highly developed verbal and written communication skills with a demonstrated ability to provide responsive, accurate and relevant advice to clients. Demonstrated data entry skills with a strong detail orientation and ability to work quickly and accurately. Highly developed time management skills and the ability to meet deadlines and manage own workload. Why work with us? Work alongside passionate professionals in a supportive and inclusive environment that values people and prioritises employee success and wellbeing. This includes: Competitive salaries 12.75% superannuation 17.5% leave loading Employee wellbeing 38 hour full time work week Access to 24/7 confidential employee support providers and counsellors including for immediate family members Additional flexibility to support your work life balance including access to generous leave entitlements, such as purchased leave, domestic violence leave, reproductive health leave, cultural leave, study and examination leave. Professional development Career progression with more than 300 diverse career pathways and career support to take you further! Access to a variety of programs and initiatives to support training and career growth. Grow your skills through hands-on experience and access to internal training opportunities and additional financial and leave benefits for approved external training and development. Our commitment to equity, diversity and inclusion At Queensland Health, our work environment is inclusive and supportive, and we value our employees. We are an equal opportunity employer and encourage applications from people of all cultures, abilities and backgrounds. Our commitment to cultural safety, equity, diversity and inclusion means we understand some people may need changes to the recruitment process. If you need support during the recruitment process, such as meeting with the panel virtually instead of in person, please reach out to the hiring manager. We value diverse candidates and your need for adjustments will not affect our hiring decisions. Ready to apply? For further information on how to apply please review the attached Role Description.
