Your key responsibilities- Adhere to defined service quality standards, health and safety policies and procedures relating to the work being undertaken to ensure high quality, safe services and workplaces.- Take a HR lead role in the implementation of various change and improvement projects and initiatives to ensure project delivery within required scope, quality, time and cost.- Liaise with key stakeholders regarding any potential disruption to implementation activities (such as recruitment and onboarding, training and accreditation etc), service delivery or reporting requirements- Proactively manage, monitor and report on quality, risks, issues, interdependencies, scope and key performance indicators, ensuring the appropriate level of priority, visibility and escalation.- Initiate, influence and maintain relationships with and between internal and external stakeholders and deliver change management interventions to ensure the successful delivery of projects.- Facilitate effective communication and foster relationships through lessons learned, feedback mechanisms and management of expectations, for internal stakeholders and external partners (eg payroll) and provide support to others when required.- Analyse, document and manage or escalate risks and provide impartial advice on complex policy and operational issues impacting the successful establishment and ongoing function of FSQ.- Provide expert consultant services to support FSQ leadership on various HR related issues, needs and business requirements.- Identify and provide subject matter expertise on industrial relations and employee relations risks, including engaging with unions and forums where required.- Provide high quality written communication to management, clients and stakeholders and prepare required briefs, memos and correspondence for executive audiences.- Provide subject matter expertise in relevant legislation, enterprise agreements, awards, policies and practices, particularly in relation to Organisational Change.- Support the Manager, HR and Project Operations in the governance and management of relevant HR frameworks, policies and procedures.- Work with business areas to influence a positive culture within FSQ.- Fulfil the responsibilities of this role in accordance with Queensland Public Service Values. Technical skills, abilities and cultural capability- Strong ability to deliver high level HR solutions that contribute to the organisations objectives including proactively identifying risks, managing and escalating accordingly.- Demonstrated strong interpersonal communication, business acumen and consulting and negotiation skills with proven capacity to influence and provide authoritativeadvice to all levels within an organisation including senior leaders.- High level written communication skills, including comprehensive advice, presentation, and report writing capabilities with the ability to understand and interpret data and legislation as it relates to HR management activities.- Demonstrated organisational skills with the ability to work autonomously, set priorities, manage competing priorities, coordinate activities and monitor and report on the progress of key initiatives.- Well-developed knowledge of contemporary HR management and systems (myHR), employment legislation, awards and agreements, policies and to identify and resolve workforce issues.- Demonstrated aNalytical skills, the capacity to exercise sound judgement and the ability to develop creative and innovative solutions to complex problems.
