About the position: The City is seeking an organised and proactive person to join the Regulatory Services branch in providing effective and efficient administration and customer service to the community. The Business Support Officer role provides a high standard of administrative support to the four business units within the Regulatory Services branch which includes Rangers, Environmental Health Emergency Management and Development integrity, allowing effective coordination of duties to ensure compliance with relevant local laws and legislation. The position is responsible for providing high quality customer service to the community as well as internal and external stakeholders. The incumbent of this role ensures a professional work environment and strives to continuously improve teamwork, processes and effectiveness in the work area and across the organisation. Key accountabilities: Provide all necessary administrative support to the Regulatory Services teams in all key functional including but not limited to records management, infringement notices, financial administration, registrations, licencing, statistical data entry and meeting administration. Proactively enhance the knowledge of customers in relation to the services provided by Regulatory Services and provide customers with the skills and abilities to find critical information in order for them to self-serve if they so choose. Contribute towards the development and implementation of guidelines, policies and procedures. For further information and to view the position description, visit www.cgg.wa.gov.au/employment. To gain a better understanding of the role, please call Andy Gaze, Manager Regulatory Services on (08) 9956 6768. Position requirements: The successful applicant will have previous experience in general administration and business support duties, including dealing with customer enquiries and data entry. High attention to details skills are required, along with demonstrated time management and organisational skills. Completion of a pre-employment medical including alcohol and other substances testing is required of all positions at the City. Remuneration and benefits: A salary ranging from $76,072 per annum to $86,882 per annum will be offered dependent on knowledge, skills, experience and qualifications. Some of the additional benefits of working for the City include: Up to 21% Superannuation (with superannuation co-contribution scheme) 22 Annual Leave days per annum Health & Wellbeing Program Flexible working arrangements Career opportunities Study Assistance Centrally located Free parking About the City Overlooking the Indian Ocean, Geraldton is a thriving regional city at the heart of Australia's Coral Coast.With a growing populationofover 41,000 peopleit offers awide range ofservices andactivities. Geraldton is recognised as one of WA's key growth areas and the opportunities in this regional city are plentiful. You can be part of working with usto deliverthe bestfor our community and thisregion. The City of Greater Geraldton actively welcomes, includes and values the unique contributions of all people in its workplace. The City welcomes applications from all age groups, people with a disability, and those from diverse ethnic and cultural backgrounds. We are proud to be an equal opportunity employer with strong commitment to fitness for work and safety in the workplace. Interested in applying? To be considered for this vacancy, applicants are advised to include the following: 1. A current resume 2. A written response (maximum 1250 characters per criteria) addressing the following selection criteria inclusive of examples to support your claims: i. Previous experience in an administrative role ii. Sound computer literacy skills with proficiency in a range of IT applications and experience in maintaining databases iii. Thorough sense of initiative with the ability to work autonomously and prioritise work to meet deadlines Applications close 4pm Wednesday 17 December 2026
