Job Description This is a unique opportunity for an emerging leader ready to take the next step in their career or currently working in a supervisory role. Reporting directly to the Executive Assistant Manager, this hands-on position is responsible for leading and supporting the reservations team through the end-to-end process of FIT and Group bookings. You will play a pivotal role in shaping the pre-arrival experience for our guests, ensuring every interaction is seamless and personalized. By identifying key moments in the guest journey, you will help set the stage for the broader team to deliver exceptional service and memorable stays.
