Number of Positions Available: 1 ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Why this role matters The Salvation Army (Salvos) is one of the largest providers of homelessness services across the country. Our philosophy is that every person should be afforded dignity and respect and that no one should be without a safe, affordable, and secure home. We provide services and supports to adults, and families with accompanying children in the form of accommodation, case management, assertive outreach, financial assistance, community connection and referral services. About the role As a Case Manager, this is your opportunity to provide culturally safe, trauma-informed, and strengths-based support to participants engaged in the Alice Springs Hub and Street 2 Home programs. These programs are designed to support people facing complex life challenges such as homelessness, substance use, mental health issues, and social disconnection. Reporting to the Team Leader, this is a permanent, full-time position based in Alice Springs, NT. Salary and conditions are in accordance with the SCHADS Award, level 4. How you will make an impact Clients are supported and encouraged to achieve own goals within established case plans including taking clients to appointments and advocating for clients to other services providers. Undertake intake and assessment with clients to develop a shared understanding of their situation and related problems and strengths. Ensuring appropriate preventative action is taken in relation to potential high-risk situations, as per policy and procedure. Case management support is provided to clients in accordance with the TSA model of care and practice Ongoing assessment is made of the client’s issues, needs and circumstances from initial intake to exit Individual case plans are developed in collaboration with clients and include a range of interventions that address the needs or goals of clients What you will bring Qualifications (min certificate 4) in the community sector Relevant Experience in a social service environment Demonstrated case management experience and skills Experience working with people who may not have English as a first language and knowledge of Local Aboriginal Communities and Culture A Working with Children (Ochre Card) Vulnerable people check is required A National police Record Check. A NT Drivers Licence What we offer The Salvos offer eligible employee's a well-balanced package of meaningful benefits including: Salary packaging up to $15,900 tax free $2,650 meal entertainment benefit. Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities. Flexible working arrangements. Access to EAP and health & wellness initiatives incl Fitness Passport Ongoing training and development opportunities that enhance on the job skills and proficiency. Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts. The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W e are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration