About Us Kieser Australia is a network of integrated Physiotherapy, Rehabilitation, and Strength & Conditioning Clinics. Our team of Physiotherapists, Exercise Physiologists, and Exercise Scientists are dedicated to providing the highest standard of care using science and evidence-based methods to achieve the best outcome. During a time of significant growth, you will play a key role in shaping our future and developing your career. The Role We are looking for a highly organised and detail-oriented Medical Partnership Services Administrator to join our dynamic Medical team. This role plays a crucial part in supporting the successful delivery of medical partnership programs across our network. Reporting to the head of Medical Partnerships, this position provides administrative support throughout all phases of partnership program coordination, helping ensure smooth execution of reporting, compliance, and stakeholder communication. Key Responsibilities Include, But Are Not Limited To Generating weekly, monthly, and quarterly reports for internal and external stakeholders Assisting with data extraction, aggregation, and program reporting for PHIs, Corporate and HCP partners Conducting eligibility checks and monitoring compliance across medical programs Liaising with clinicians regarding required documentation and follow-up Managing shared inboxes and responding to information requests Ensuring accurate and up-to-date data entry for program tracking and outcome measures Coordinating invoicing processes in conjunction with the finance team Assisting with event coordination, internal projects, and general administrative tasks This role is based in South Melbourne, VIC, with flexibility to work in a hybrid capacity. Essential Qualifications & Experience Strong collaboration and stakeholder engagement skills Superior attention to detail, accuracy and quality of work Effective time management and organisational skills Strong verbal and written communication skills Desirable 2 years administration and/or coordination experience Experience in medical, allied health, or private health insurance industries Benefits Complimentary access to our strength and conditioning facility concessional rates for family Comprehensive induction and ongoing professional development Career pathways within Kieser Wellbeing Program 1 day of Recharge Leave and a half day of Birthday Leave An unbeatable team culture, fun working environment and social events Leadership Program for aspiring leaders 12 weeks paid parental leave for primary carers Diversity & Inclusion We value inclusion and diversity and are committed to creating a safe, confident, and celebratory work environment. We encourage people from all backgrounds to apply. Only shortlisted candidates will be contacted.
