As our Systems Analyst, you will:- Analyse current business processes and enterprise systems to identify inefficiencies and areas for improvement.- Gather and document detailed business and technical requirements through stakeholder interviews and workshops.- Translate business needs into functional specifications, use cases, and system design documentation.- Collaborate with developers, testers, project managers, and other stakeholders to design and implement effective solutions.- Assist in planning and executing system testing, including test case creation and defect tracking.- Support system implementation, including user training, change management, and post-deployment troubleshooting.- Serve as Tier 2 support and system administrator for the National Fire Ant Eradication Program's enterprise information systems- Act as a liaison between business units and technical teams to ensure solutions align with organizational objectives. You may also haveWhile not mandatory, relevant tertiary qualifications, skills or experience in the use of database and customer relationship management systems will be favourably regarded.Additionally, knowledge of or the ability to rapidly acquire:- Experience within the Fire Ant Management System (FAMS) and/or Microsoft Dynamics is desirable- Information Technology Infrastructure Library (ITIL) certification desirable, but not essential. The work we do is widespread and varied, but our people are united by an innate sense of purpose, and a passion to serve their fellow Queenslanders. Our people are talented, down-to-earth and resilient, and the work they do every day fills them with gratification and pride. This is what keeps them coming back.Here are some other reasons why our people choose us:- Have visible impact in your community, and directly contribute to making Queensland a better place to live.- Flexible working options that encourage a healthy work-life balance.- Salary sacrificing options and competitive superannuation.- A variety of fantastic leave benefits, supported across the broader Queensland public sector.- Access to confidential and free counselling for you and your immediate family members through our Employee Assistance Program.- We are committed to preventing violence against women and are proud to be a White Ribbon accredited workplace. Join us and help preserve and protect Queensland's biosecurity. Visit www.daf.qld.gov.au to learn more about us and what we do. Applications will remain current for 12 months.
