Job Description The Role: Student Success Advisor Become a trusted adviser. Working with your portfolio of enrolled students, you will proactively provide coaching support and troubleshoot at-risk issues to help students achieve their educational goals from initial course commencement through to graduation. via. phone, email and web chat. Supporting students with study path management to create the most efficient study path. Driving re-enrolment into new programs that support our students’ goals. Build a detailed knowledge of our University partners and the course offerings, through supported training and research.