Role - Head of Client Technology Melbourne based | Permanent Full Time | Senior Leadership | Financial Services & Technology About the Role We’re looking for a strategic and client-focused Head of Client Technology to join our team and lead at the forefront of innovation, transformation, and delivery excellence. This is a high-impact leadership role, acting as the key technology interface between our organisation and some of the most senior client stakeholders—particularly across their executive and technology leadership teams. You'll be responsible for driving technology strategy, shaping client roadmaps, and delivering long-term value. Leveraging your deep expertise in financial services and enterprise technology, you’ll ensure alignment with our broader MUFG Pension and Market Services (MPMS) technology vision while building strong, trusted client relationships. Responsible for delivering client-centric technology solutions, this role plays a critical role in being accountable to: Be the senior technology lead for our clients, working directly with CTOs and executive stakeholders Shape and execute a shared client technology roadmap aligned with strategic business goals Partner with Client Delivery to oversee strategic, BAU and fee-for-service (FFS) technology initiatives Translate complex technical concepts into meaningful business outcomes Guide architecture alignment, innovation, and platform scalability Lead major incident resolution and ensure seamless service delivery Build and mentor high-performing client technology teams Contribute to strategic sales and product positioning when needed Proactively manage risk, delivery timelines, and governance across the client portfolio What you bring: Proven senior leadership experience in enterprise technology within financial services Strong knowledge of enterprise architecture, digital platforms, cloud and data infrastructure Demonstrated experience building strategic client technology roadmaps and translating them into delivery Exceptional relationship management skills – especially with C-level stakeholders Deep understanding of market, regulatory, and operational environments Ability to lead complex technology conversations with authority and clarity A collaborative leadership style with a passion for innovation, delivery excellence, and client success Some of our Employment Benefits FlexiWorks – enabling our employees to work in the office and at home Purchased Leave, Parental Leave, Volunteer Leave, Gender transition leave, Well-being leave Employee Recognition Program - to recognise people who are demonstrating our values and Company purpose. Talent Referral Program Salary Sacrificing via Superannuation Employee Assistance Program Learning & Development - Development at your fingertips via self-paced learning, including educational assistance support Employee discounts – Access discounted rates and offers from a variety of providers including Bupa and Microsoft! Novated Car Leasing Culture at MUFG Pension & Market Services We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive, and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of our company and together we will achieve our full potential. We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities. How to apply Ready to take the next step in your career? Apply now with your resume and detailed cover letter highlighting your skills, experience, and why you would be a good fit for the role. Successful applicants will be required to complete background screening prior to commencement of employment. MUFG Pension & Market Services is a global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets – safely, securely and responsibly. Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences. A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights. Our MUFG Retirement Solutions division combines its proprietary technology, process and people to deliver a comprehensive financial data solution to its superannuation clients. We support clients across all superannuation fund sectors including government, industry, retail and corporate. By accompanying our core member and employer administration with a full range of value-added services, we offer the most comprehensive superannuation administration solution on the market. The scale, adaptability and ease of use of our proprietary systems, in conjunction with our integrated analytics offering, allow us to innovate and grow with the needs of our clients. MUFG Pension & Market Services is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values. We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of the MUFG Pension & Market Services journey and together we will achieve our full potential. We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities. Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening prior to commencement of employment.
