Job Description The Role Head of Compliance involves managing and continuously improving the compliance framework and associated policies for Beyond Bank. This ensures that the Bank's operations comply with various legislative and regulatory requirements, such as the National Consumer Credit Protection Act, the Corporations Act, the Privacy Act, the ePayments Code, and the Customer Owned Banking Code of Practice. To achieve this, the role may require liaising with internal or external legal advisors on complex legal matters. Additionally, it provides direction and support to business units to ensure that new or existing business initiatives comply with regulatory obligations, often in collaboration with the Legal Office and Organisation Quality Assurance team. Furthermore, the role focuses on developing initiatives to enhance business efficiency while maintaining compliance. This includes identifying and championing the implementation of technology solutions to improve the effectiveness and efficiency of the Bank’s compliance framework. Leading the Organisational Quality Assurance Team, the role involves conducting targeted compliance reviews to verify adherence to applicable laws, regulations, and codes. It also engages with the internal audit function to share insights and best practices. Additionally, the role oversees the management of External Dispute Resolution, using insights from AFCA decisions to address control failures, and leads the Corporate Insurance program, ensuring effective claims management and maintaining key relationships with the corporate insurance broker. In the role you will: Demonstrate commitment to effective compliance, aligning compliance objectives with strategic business objectives, and allocating appropriate resources and a process to identify and assess compliance obligations. Facilitate effective implementation of, and compliance with, legislation, codes and standards across the Bank, including creating and maintaining of a comprehensive Compliance Obligations Register. Maintain the Bank's Incident and Breach reporting regime, and provide regular reports and analysis to the CRO, Executive and management risk committees, and the Board Risk Committee Design, implement and maintain a comprehensive group wide compliance reporting regime, including systems and processes that deliver timely and accurate Monthly Attestations at the Business unit level, and upwards through to CEO and Board. Utilise and develop appropriate systems to monitor the effectiveness of the Bank’s compliance program. Identify, recommend and implement measures to continuously improve the effectiveness and efficiency of the Bank's compliance program.
