Job Description In this role, you'll be a key member of our close-knit branch in Roma and be responsible for providing exceptional customer service and sales support to our customers in the electrical industry. A typical day will involve: Provide tailored solutions and in-store experience that inspires and engages our customers Manage sales orders, quotations, and customer projects with accuracy and attention to detail Build and maintain strong working relationships with suppliers Respond promptly to customer queries and conduct follow-up calls to ensure satisfaction Collaborate effectively with the team to ensure timely order fulfilment