Job Description Join Mondiale VGL and take ownership of a portfolio where your expertise in freight forwarding and supply chain solutions truly makes an impact. This is a high‑visibility role suited to a commercially savvy operator who thrives on building trusted client partnerships and delivering smart, end‑to‑end logistics outcomes. At Mondiale, you will go beyond traditional account management. You’ll act as a strategic advisor to your clients—leveraging deep market intelligence, operational expertise, and supply chain insight to drive performance, unlock value, and support long-term growth. What you’ll be doing: Manage and grow a portfolio of key accounts, ensuring service excellence, retention, and profitability Build strong, multi-level client relationships and act as the primary point of contact Lead proactive account management, including regular reviews, reporting, and QBRs Translate global market trends, disruptions, and opportunities into actionable client strategies Oversee onboarding, SOPs, and ongoing optimisation of client supply chains Monitor financial performance, margins, and commercial outcomes at both shipment and account level Resolve escalations, manage exceptions, and ensure seamless end-to-end service delivery Collaborate closely with operations, sales, and global teams to deliver consistent outcomes
