Customer Service Representative 60,000 Per Year Super Sydney Administration & Office Support Woods & Co are partnering with an Australian grown transport and logistics Woods & Co are partnering with an Australian grown transport and logistics business seeking a Customer Service Representative to join their Sydney team. This is a great opportunity to step into a high-volume, fast-paced environment where you’ll play a key role in delivering exceptional customer experiences and keeping operations running smoothly. What’s in it for you? $60,000 – $65,000 Super Erskine Park Location | In-office role Stable role within a growing national transport business Supportive, team-driven environment with fast-tracked career progression Hands-on training and development Exposure to end-to-end logistics operations What you’ll do: Be the first point of contact for customer enquiries via phone, email & online Process bookings, orders & consignment details with accuracy Coordinate with operations & transport teams to ensure on-time deliveries Provide real-time updates on shipments and delivery schedules Resolve issues and handle escalations with professionalism and care Maintain accurate records across internal systems & CRM Contribute to team performance and continuous improvement initiatives Skills & Experience 1-2 years customer service or administration, ideally within transport, logistics, or freight Strong communication and interpersonal skills Ability to work in a fast-paced, high-volume environment Excellent problem-solving and organisational skills High attention to detail and accuracy Proficiency with computer systems and customer service platforms A positive attitude and strong team-oriented mindset Please note only shortlisted candidates will be contacted If you're as passionate about this position as we are, then please don't delay and APPLY NOW! For a confidential discussion please call Phoebe Ditchburn on 0483 988 071 or email pditchburn@woodsco.com.au Woods & Co Recruitment is committed to creating a positively diverse and inclusive workforce that values all backgrounds and experiences. We do not discriminate and encourage applications (no matter age or status) from Aboriginal and Torres Strait Islander people, people from culturally and/or linguistically diverse backgrounds, all members, and genders of the LGBTQI community and people with disability. Woods & Co specialises in recruitment in Transport & Logistics industry and source candidates for a variety of roles. If this position doesn’t suit you and you are looking for a new opportunity, we’d still love to hear from you info@woodsco.com.au. Or, if you know of someone looking for a new job, refer them to us and we'll give you a $250 gift voucher, if we find them a new permanent position! Back to browse jobs
