Assistant Vice President, Payment Operations, Global Treasury & Merchant Operations, Sydney, Australia Sydney, Australia To proceed with your application, you must be at least 18 years of age. Acknowledge (https://ghr.wd1.myworkdayjobs.com/lateral-apac/job/Sydney/Assistant-Vice-PresidentPayment-OperationsGlobal-TreasuryMerchant-OperationsSydneyAustralia\_26012977) Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position. Acknowledge (https://ghr.wd1.myworkdayjobs.com/lateral-apac/job/Sydney/Assistant-Vice-PresidentPayment-OperationsGlobal-TreasuryMerchant-OperationsSydneyAustralia\_26012977) Refer a friend To proceed with your application, you must be at least 18 years of age. Acknowledge (https://ghr.wd1.myworkdayjobs.com/lateral-apac/job/Sydney/Assistant-Vice-PresidentPayment-OperationsGlobal-TreasuryMerchant-OperationsSydneyAustralia\_26012977) Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position. Acknowledge (https://ghr.wd1.myworkdayjobs.com/lateral-apac/job/Sydney/Assistant-Vice-PresidentPayment-OperationsGlobal-TreasuryMerchant-OperationsSydneyAustralia\_26012977) Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: Join a high-performing Wholesale Banking Payments Operations team where no two days are the same. Your responsibilities will span across project initiatives, account reconciliations, and the investigation and resolution of complex payment enquiries. This is a dynamic, fast-paced environment where accuracy and attention to detail are essential. You will partner closely with a wide range of stakeholders across teams, departments, and business lines, as well as engage with colleagues in different regions globally. The role offers exposure to end-to-end payment operations and the opportunity to build expertise in a critical banking function. If you thrive under pressure, enjoy solving complex problems, this role is a unique opportunity to grow your career in wholesale banking. Responsibilities: Execute and support end-to-end payment transactions across NPP/Osko, BECS, BPAY, and HVCS/RTGS Handle internal stakeholders, partners and external clients' enquiries Monitor queues and acknowledgements to ensure settlement integrity and adherence to SLAs Investigate payment failures, recalls, and rejections; perform root-cause analysis Perform daily reconciliations of clearing, settlement, nostro, and suspense accounts Ensure compliance with laws, rules and regulations Collaborate with key local and regional stakeholders Proactively engaged in complex payment investigations and operational incidents Contribute to operational risk assessments, control reviews, and audit responses Support payment project initiatives Skills: Prior experience in banking operations, with a basic understanding of payment and receivable transaction processing Basic understanding of wholesale banking both domestic Australian schemes (NPP/Osko, BECS, BPAY, HVCS/RTGS) as well as international payments Understanding of SWIFT payment message formats, structures, and specifications (including MT and ISO 20022 MX), with the ability to interpret, validate, and investigate payment messages Strong working knowledge of Excel (formulas, data analysis, reconciliations), Outlook, and Teams for communication, reporting, and workflow management Ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail A continuous-improvement mindset, with experience identifying process inefficiencies and driving automation and operational excellence initiatives Proactive in investigating and resolving complex problems Communicates clearly while actively listening to understand stakeholder needs and resolve issues effectively Works well in a small team, flexible in changing priorities, and willing to take on varied tasks Eager to learn and continuously develop, while building strong working relationships across teams, departments, and regions Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. View your "Know your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) " poster. View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) . Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
