Network & Systems Engineer Perth, WA | Full-time About Us We are a growing Perth-based managed service provider delivering networking, security, cloud, and infrastructure solutions to SMB clients across Western Australia, with a strong focus on the hospitality sector. As a small, agile team, we value autonomy, accountability, and continuous improvement. We are constantly refining our services, systems, and internal processes to become a more efficient and proactive technology partner for our clients. The Opportunity We are seeking an experienced Network Engineer with strong technical capability and a customer-focused mindset. This role offers exposure to a broad mix of projects, support, consulting, and cloud technologies, with a genuine pathway into a Technical Account Manager (TAM) role within 12-18 months. This position is ideal for someone who enjoys hands-on engineering but also wants to evolve into a more strategic, client-facing advisory role. Key Duties & Responsibilities The successful applicant will be responsible for, but not limited to: Designing, implementing, and maintaining enterprise and SMB network infrastructure, including LAN, WAN, VPN, SD-WAN, wireless, and secure remote access solutions Configuring, managing, and optimising network and security technologies including Fortinet firewalls, UniFi Enterprise networking, routers, switches, and wireless infrastructure Diagnosing and resolving complex network and systems faults across multi-site, hybrid, and cloud-based environments Monitoring and improving network performance, availability, scalability, and security across client environments Designing, deploying, and supporting cloud networking and infrastructure solutions within Microsoft Azure and hybrid environments Implementing and maintaining cybersecurity controls aligned with industry best practices and modern security frameworks Producing and maintaining technical documentation, network diagrams, standards, and system architecture documentation Working closely with clients, vendors, and internal team members on infrastructure projects, upgrades, and solution delivery Contributing to internal process improvement, technical standards, automation initiatives, and service optimisation Opportunity to develop into a client-facing Technical Account Manager role, acting as a trusted technical advisor to assigned clients Selection Criteria – Minimum Requirements Applicants should demonstrate: Minimum 3 years’ experience in network engineering or systems engineering roles Strong understanding of: Enterprise networking technologies including routing, switching, VLANs, VPNs, SD-WAN and firewalling Multi-site and client-facing infrastructure environments Microsoft Azure networking and hybrid infrastructure Virtualisation technologies, such as Hyper‑V, or equivalent Experience working with technologies such as: Fortinet Ubiquiti UniFi Enterprise Enterprise switching and wireless platforms Strong troubleshooting and analytical skills with the ability to resolve complex technical issues independently Excellent written and verbal communication skills, including technical documentation and client communication Ability to manage workload autonomously with minimal supervision Desirable Skills & Experience Experience within a Managed Services Provider (MSP) environment Experience with tools such as: Autotask / Datto RMM IT Glue UniFi Industry certifications such as: Fortinet NSE Microsoft Azure certifications Why Join Us? Mix of projects, helpdesk support, and consultancy work Opportunity for flexible work arrangements, including partial WFH options Support for certifications, training, and professional development Work with modern technologies across networking, cloud, and security Opportunities to travel to customers throughout Western Australia Join a small, capable team where your input genuinely matters and helps shape the future of the business Employment Conditions Permanent full-time position based in Perth, Western Australia Competitive salary package based on skills and experience Standard business hours with occasional reasonable additional hours required for project delivery and operational needs How to Apply Please submit your CV and a short cover note explaining how you are a good fit for this role.
