Senior Medical Receptionist / Practice Coordinator Psychiatry & Psychology Clinic | Western Sydney (close to Parramatta) An established and growing Psychiatry and Psychology clinic in Western Sydney is seeking an experienced Senior Medical Receptionist / Practice Coordinator to join their close-knit team. This is not your typical reception role. We are looking for a capable, senior administrator who enjoys taking ownership, thrives in a small team environment, and can confidently support the day-to-day operations of a busy specialist practice. With no Practice Manager on site, this role suits someone who naturally steps up, takes initiative and enjoys being a key support person across the clinic. You will work closely with Psychiatrists and Psychologists in a professional and rewarding mental health environment. Specialist psychiatry practices often require experienced administration due to Medicare pathways, referrals and multidisciplinary coordination. Responsibilities: Managing a busy specialist reception and appointment diary Coordinating Psychiatry and Psychology bookings and referrals Processing Medicare, billing and specialist claims Managing Workers Compensation and related documentation Handling reconciliations and daily financial administration Liaising with patients, GPs and allied health providers Supporting operational functions typically managed by a Practice Manager Maintaining smooth day-to-day clinic operations Providing exceptional patient service and support Skills & Experience Previous experience in a medical setting, Psychiatry, Psychology or Mental Health highly regarded Strong understanding of Medicare and Workers Compensation processes Experience with reconciliations and financial administration Confident using Medical Director Ability to work autonomously and take initiative Strong organisational and communication skills Comfortable working within a small, collaborative team environment Professional, compassionate and adaptable approach What's on offer: Opportunity to play a key role within a supportive specialist practice Varied and autonomous position with genuine responsibility Small team culture where your contribution is highly valued Stable, long-term opportunity in a growing healthcare sector If you are an experienced medical administrator looking for more than a front desk role and enjoy being an integral part of a practice, we'd love to hear from you. Apply through Silver Search today.
