Classification: ASO3 Salary Range: $71,589 - $76,033 Superannuation Duration: Up to 2 years Vacancy Type: Full Time Number of Positions Available: Multiple Closing Date: 11:30pm, Tuesday 2 June 2026 This role is based in the Adelaide CBD, with standard working hours from 9:00 AM to 5:00 PM. About the Role The Information Officer is responsible for providing accurate, quality and timely information primarily by phone, relating to work health and safety and state industrial relations legislation administered by SafeWork SA, including recording of reportable incidents. Key components of the role include: Providing high quality, accurate and consistent advisory services to customers on a range of legislation. Providing an informative, contemporary and customer-focused service. Ensuring customer issues are dealt with satisfactorily through various communication media. Taking reasonable steps to capture all required information relating to reportable incidents, events and complaints. Referring customer enquiries to other areas for action when required. Working collaboratively with other team members to prioritise workloads and achieve team outcomes. Effectively managing own workloads and assisting other team members as required. About SafeWork SA SafeWork SA is a business unit within Attorney-General’s Department and is responsible for providing work, health and safety, public safety, and state-based industrial relations services across South Australia. As a regulator, our Investigators and Inspectors ensure work, health and safety, and public safety standards are met, and appropriate action is taken when breaches of laws are detected. We also help people better understand their work health and safety responsibilities. Our values are: Professionalism Respect Integrity Service For more information about the Attorney-General’s Department and SafeWork SA, please visit https://www.agd.sa.gov.au/ and www.safework.sa.gov.au What the Attorney-General’s Department offers you The South Australian Public Sector offers a range of flexible working options including working from home, Time Off in Lieu and the option to purchase additional leave for approved eligible employees. The Attorney-General’s Department is committed to developing those employees looking to increase their knowledge and skills through our twice-yearly Performance and Development Plans. Development opportunities include structured training, on-the-job learning, and intra- and inter-department employment opportunities. Our employee wellbeing offering considers role, environment, relationships at work and self. We offer a range of resources to support our employees’ wellbeing including EAP, Mental Health First Aid Officers, Mental Health Awareness Training for Managers and the ORANGES Wellbeing and Resilience program. We review our wellbeing offering regularly based on the results of our annual wellbeing survey. Special Conditions for Employment Employment is dependent upon a National Police Certificate clearance that the AGD finds satisfactory. Successful applicants will be provided further information if an interview is requested. Forms are not to be lodged directly with SA Police (SAPOL) under any circumstances and any fees incurred by applicants in doing so will not be recoverable from the AGD. Employment-related Screening Check required. Some out of hours work may be required. Some interstate and intrastate travel may be required. Must hold a current Australian issued driver’s licence (equivalent to minimum class C). The South Australian public sector promotes diversity and flexible ways of working, including part-time. Additional Notes You will be prompted to attach your Curriculum Vitae (CV) and Cover Letter (2 pages) after you have answered the questions via the link below. For more information please download the Job Application Pack and Job and Person Specifications. For further information about this exciting opportunity that is not covered by this website please contact Sylvia Uglesic, Manager Education, SafeWork SA on 0434 075 or sa.gov.au. Click Apply and follow the prompts to submit your application. The Attorney-General’s Department values workplace diversity and is committed to providing a supportive, inclusive and respectful work environment. Aboriginal and Torres Strait Islander People and people with disability are strongly encouraged to apply. The South Australian public sector supports flexible ways of working including part-time working arrangements wherever reasonably possible. The sector is diverse and desires to increase in diversity and to create opportunities for more South Australians. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace. If you have any support or access requirements, we encourage you to advise us at the time of application via the contact above or our website https://www.agd.sa.gov.au/.
