Community Based Support (CBS) is a not-for-profit Tasmanian organisation delivering aged care and disability services, to enable people to live safely in their homes and enjoy access to the community as they wish. Our work ensures quality of life is enhanced by providing a range of support services that are tailored to meet individual needs and goals to maximise independence. Accounts Officer Permanent Full Time The Accounts Officers provide Accounts Payable, Accounts Receivable and general financial reporting and administrative support to the Corporate Services and broader CBS teams, CBS clients, contractors and suppliers. The role has a strong focus on customer service and issues resolution for internal and external stakeholders. Core Responsibilities Responsible for the provision of effective and efficient processing of the CBS Accounts Payable (AP) requirements including: Entering invoice information with exceptional accuracy into the business system according to identified procedures Ensure invoices are directed to the relevant internal stakeholders, and are processed upon approval, within the required timeframes Regularly monitor invoice due dates and supplier payment terms to ensure invoices are always paid in a timely manner Process weekly invoice payments according to the Delegations Policy and ensuring the relevant checks and balances are in place so the funds transfers occur, and suppliers are successfully paid. Responsible for the provision of effective and efficient processing of the CBS Accounts Receivable (AR) requirements including: Ensure billing and claiming are finalised, approved and uploaded to the relevant systems in a timely manner (such as the NDIS and Aged Care portals) Work collaboratively with other teams to identify the root cause of processing errors, problem solve to identify solutions, resolve identified errors and implement ongoing solutions Issue invoices and statements, and follow-up on outstanding debts, in line with CBS policies and procedures Provide support and guidance to other teams in relation to billing, system and funder requirements Identify, investigate and resolve errors and irregularities and ensure stakeholders are kept informed; and Process client receipts and reconcile AR clearing accounts monthly. Support and contribute to other financial and administrative responsibilities of the Corporate Services team including; customer service, general administration, identifying opportunities for improvement and actively contributing to a professional team. Why join CBS? Ongoing support, supervision, and opportunities for career advancement A values-based team led through a supportive management culture FREE onsite parking Sector-leading contemporary systems and infrastructure A generous salary package of up to $18,550 per year, which lowers your taxable income and increases your take-home pay What you bring: Certificate III in Accounts Administration or similar (highly desirable) Experience working in Account Payable and Receivable roles Experience working within a customer service environment that required managing multiple competing priorities and managing a range of various customer and stakeholder requirements Ensure compliance with relevance legislation and CBS policies, procedures, codes and standards Maintain a Working with Vulnerable People Registration, including NDIS Endorsement Maintain a National Police Check satisfactory to the requirements of the role To apply: With guidance from the Position Description and by addressing the Selection Criteria , please let us know why you are the right person to fill this role (maximum two pages). For further information and to obtain a copy of the PD please contact Emma via email at cbsaust.org.au Closing date: Monday 24th May 2026 – however, please note shortlisting will take place throughout the advertising period. For more about Community Based Support, check out our website: https://www.cbsaust.org.au/ Community Based Support is an Equal Opportunity Employer
