Medical Receptionist Murdoch Ophthalmology Eye Specialist – Murdoch WA Full-time opportunity – 76 hours per fortnight (Monday to Friday) Part-time arrangements will also be considered About the Practice Murdoch Ophthalmology Eye Specialist is a modern private ophthalmology practice located within SJOG Wexford Medical Centre. We are committed to delivering high-quality patient care in a professional and supportive environment. About the Role This is a front-facing position where you will be the first point of contact for our patients. You will play a key role in ensuring the smooth day-to-day running of the clinic while providing exceptional customer service. Key Responsibilities • Greeting patients and visitors in a warm, courteous and professional manner • Appointment bookings, rescheduling and enquiries • Answering and directing phone calls • Maintaining accurate patient records and referrals • Billing, invoicing and daily reconciliations • Preparing, scanning and filing documents • Sending appointment reminders and correspondence • Liaising with doctors, clinical staff and external providers • General administrative and clerical duties About You • Excellent communication and interpersonal skills • Professional and friendly manner • Strong attention to detail and organisational skills • Ability to multitask in a fast-paced environment • Confident phone manner • Reliable, punctual and well-presented • Ability to work both independently and in a team • Understanding of patient confidentiality Previous medical reception experience is highly regarded but not essential. What We Offer • Annual Leave loading • Full training and ongoing support • Supportive and friendly team environment • Work-life balance • Modern consulting rooms
