Customer Service / Administration Assistant . We are a local medical supplies wholesaler who is seeking a hard working enthusiastic individual who is willing to take on this position of Full time Customer Service/Administration Assistant. Located in the Wollongong local government area. You will play an integral part in supporting our successful sales team to continue providing excellent service to our customers. We are looking for a professional person with outstanding administration and customer service skills. You need to be a highly motivated team player who is diligent, well organised, punctual and reliable. You will need to have good attention to detail with excellent communication skills and be able to contribute in an effective manner. Key Duties and Responsibilities Data entry and invoicing of customer orders Receive and respond to a high volume of phone calls, customer orders and email enquiries on a daily basis Proactive approach - Trouble shoot, problem solve and resolve customer enquiries Prioritise workload and manage deadlines and targets Check stock availability and address pricing queries Banking and reconciliation Accounts receivable and payable Maintaining files and records Assisting in customer service enquiries General reception/administration skills Skills, Experience & Attributes A minimum of 2 years experience in a similar role, which includes liaising with customers in a high volume environment Excellent communication skills: both verbally and written with excellent telephone manner Exceptional attention to detail, accuracy and follow through ability You must be motivated and switched on, with a team view and the desire to hit common goals Highly developed organisational and time management skills Problem solving skills and the ability to work under pressure Benefits Permanent full-time position. Monday to Friday. No weekend work required. Working in a fast paced, growing organisation with the ability to advance your skill set & career. A dynamic role that involves many areas of the business. Free onsite parking. If you are looking to join a successful local business and work in a busy and rewarding environment, please apply by forwarding a current resume and cover letter outlining why this job is for you. No Agencies please
