This is not a job. It's a business to run. We are partnering with a fast-growing, founder-led brand in the eco-friendly dining space. THE OPPORTUNITY You'll step in as the first COO with real authority, genuine autonomy, and a direct pathway to CEO within 12–24 months. The Founder retains product innovation and board-level input. Everything else? That's you. If you've ever thought 'I could run this thing better myself', and you have the track record to back it, we want to talk. WHAT YOU'LL OWN Operations & Team → Build, hire, and lead all departments, operations, marketing, logistics, and customer service → Create the accountability structures and rhythms that let the business run without founder dependency → Foster a high-performance culture where people are supported, developed, and retained Revenue & Commercial Growth → Drive growth across our Amazon marketplaces (USA, Canada, UK, AU) and into Germany → Own TikTok Shop USA end-to-end, influencer strategy, content, listings, live commerce, and paid amplification → Lead DTC channel strategy and execution; identify new retail and wholesale opportunities → Work with the Founder on new product launches and market timing Finance & Supply Chain → Own the P&L, budgeting, forecasting, and delivery against targets → Manage inventory, replenishment, and China-based supplier relationships end-to-end → Identify and implement cost efficiencies without compromising quality or team culture ABOUT YOU Experience → 7 years in a senior operational, commercial, or GM role → Track record scaling a consumer products or e-commerce business through the $20M–$100M range → Amazon Seller or Vendor Central experience highly regarded → Experience with TikTok Shop, social commerce, or content-led selling is a strong advantage → China manufacturing experience, negotiating with suppliers, managing quality control, understanding Incoterms, is highly valued → International market experience, particularly in the US, is a bonus Who You Are → You take ownership. You treat this like it's your business, because it will be. → You're commercially driven with a bias for action, not analysis paralysis → You lead through respect, not hierarchy, and people follow you for it → You're highly organised and systems-minded; you create order from chaos → You're honest, direct, and low-ego, no politics, no self-interest → You move between strategy and the detail without losing your mind WHAT WE OFFER → Fully remote, work from home, anywhere in Australia or a compatible timezone → Competitive base salary commensurate with experience → Performance bonus tied directly to revenue and profitability → Real equity or performance pathway, not a vague promise → A Founder who respects great operators and will genuinely get out of your way → A category-leading product with real IP and genuine competitive advantages Ready to run something? Apply now. Applications are treated with complete confidentiality dan@jivaro.com.au 0431312211
