This is a Senior Child Safety Officer role with Queensland Government based in Townsville City, QLD, AU Queensland Government Role Seniority - senior More about the Senior Child Safety Officer role at Queensland Government Senior Child Safety Officers are responsible for ensuring the safety, belonging and wellbeing of all children and young people in the child protection process. The Senior Child Safety Officer (SCSO) is responsible for delivering statutory child protection services including assessment, intervention, casework, and case management for complex cases. The SCSO is responsible for delivering services in accordance with legislation, practice guidelines and a strength-based framework for practice. They will also be required to co-work with Child Safety Officers and Child Safety Support Officers on complex and sensitive cases. This role provides mentoring and support to develop the skills and knowledge of newly appointed and less experienced Child Safety Officers and to Child Safety Support Officers. Refer to the role description for more information. As a Senior Child Safety Officer You Will Deliver accountable and collaborative integrated child protection services for complex and sensitive cases in a manner that respects the culture and context of each child, young person, family and community in accordance with departmental policies and procedures, statutory responsibilities, and the child protection framework for practice. Work collaboratively with colleagues, stakeholders, including children, young people and their families, NGOs, service providers, medical professionals, police and others to provide high quality strength-based child protection practice in complex and sensitive cases. Participate and contribute productively as a team member to form culturally appropriate, professional working relationships with colleagues, stakeholders, including children, young people and families, Non-Government Organisations (NGOs), and other service providers. Foster a culture and philosophy of quality frontline service delivery based on collaboration, cooperation, commitment to excellence and professional ethics. Maintain high quality case records in accordance with departmental case management requirements. Prepare, and support less experienced Child Safety officers prepare, quality case management reports. Participate and contribute to a culture of continuous learning, training and professional development to ensure practice knowledge and skills are contemporary and evidence based. Draw on professional practice experience in relevant child protection fields to provide coaching and mentoring to new and less experienced Child Safety Officers and to Child Safety Support Officers by providing support and advice and demonstrating quality practice to develop their skills and knowledge. Develop and contribute to continuous quality improvement strategies. Your Mandatory Requirements Possession of a degree in social work, human services, the behavioural sciences or legal studies from a recognised tertiary institution. It is mandatory for Senior Child Safety Officers to hold a Blue Card administered by the Queensland Public Safety Business Agency. Possession of a “C” class driver's licence. Occupational group Community Care Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Queensland Government team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Delivering integrated child protection services Maintaining high-quality case records Coaching and mentoring Key Strengths ️ Child protection knowledge Mentoring and coaching Collaboration and teamwork A Final Note: This is a role with Queensland Government not with Hatch.
