Job Title: BLT Advisor Talent Pool Job Description NOW Hiring for roles commencing 30th March 2026 Looking to break into financial services or build a long-term corporate career? We’re expanding our team and are seeking customer-focused professionals to support members of one of Australia’s leading superannuation funds. This is your opportunity to step into a secure, professional environment where your communication skills and service mindset will make a real impact. We don’t just hire for this role. We promote from it! 80% of our frontline leaders and many of our specialist support teams began right here. If you’re motivated and career-driven, this could be the role for you! Why Join Us? Paid, structured training with continued development and support Monday to Friday roster between 8:00am–8:00pm — no weekend work! $28.12 per hour 12% superannuation performance incentives Vibrant Ballarat Office with free parking Exposure to compliance, privacy and regulated environments Stable full time hours - 38 hours per week on a rotating roster Inclusive, supportive culture with wellbeing initiatives and team engagement activities 24/7 Access to our employee wellbeing app What You’ll Do You’ll be the first point of contact for members, delivering accurate and professional support across a range of superannuation enquiries. This includes: Assisting with online access, contributions and account updates Supporting pension enquiries, withdrawals and investment options Navigating multiple internal systems to resolve enquiries efficiently Ensuring privacy, compliance and security standards are met Providing clear, accurate and compliant information This is a high-volume inbound environment where attention to detail, empathy and efficiency are key. What We’re Looking For Clear and confident communication skills Ability to multitask across systems while managing conversations Resilience when handling complex or sensitive enquiries A strong work ethic and commitment to personal accountability A team-oriented approach with a genuine focus on customer outcomes Who This Suits Early career professionals wanting exposure to the corporate world Experienced customer service professionals ready for progression - no call centre experience needed, bring your customer service skills and we'll do the rest Individuals looking for stability and structured development Candidates motivated by growth, not just a short-term role If you’re ready to build a long-term career in a structured, growing organisation, we’d love to hear from you! Apply now and start your 2026 with purpose at Concentrix! Concentrix is committed to fostering a diverse and inclusive workplace. We welcome applications from people of all backgrounds, including First Nations communities, and will provide reasonable adjustments throughout the recruitment process where required. Location: AUS Ballarat - Mt Helen Campus Language Requirements: Time Type: Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
