Lead the day-to-day running of a modern clinic, with up-to-date systems and a smooth, well-organised workflow. Play a key role in shaping the patient experience, ensuring every visit feels seamless, professional, and welcoming. Lead and inspire a collaborative team environment where people feel supported, valued, and set up for success. About the Position: About Smiles Circular Quay is looking for an experienced Practice Manager to join our cosmetic-focused practice on a full-time, fixed-term 12-month contract, Monday to Friday. As Practice Manager, you’ll oversee the day-to-day running of the clinic, ensuring smooth operations, strong team performance, and an exceptional patient experience from start to finish. You’ll play a key role in supporting the team, streamlining workflows, and maintaining a high standard of service across all areas of the practice. This is a fantastic opportunity for someone who thrives in a fast-paced environment, enjoys leading people, and takes pride in creating a well-organised, patient-focused clinic. We offer a wide range of treatments from general check-ups through to advanced cosmetic procedures such as veneers. Key Responsibilities: Oversee the day-to-day running of the clinic, including reception duties, scheduling, ordering and general operations to keep things running smoothly. Support the team and help create a positive, easy-going workplace where everyone works well together. Greet patients warmly, manage check-in/check-out, and coordinate appointment scheduling to ensure a smooth and welcoming experience. Handle phone calls, emails, and patient enquiries, providing clear information about treatments and resolving concerns in a professional manner. Maintain accurate and confidential patient records in line with compliance requirements and clinic protocols. Ensure the reception area is well-presented, organised, and fully stocked to support smooth daily operations. What we can offer you: Competitive hourly rate that values your experience A varied, fast paced role Make a real impact by helping patients feel confident in their care Employee Assistant Program for wellbeing and support when you need it Access exclusive discounts and cashback offers via the Work App Proudly a certified Great Place to Work (2024 & 2025) What do you need to succeed: Prior experience in a dental Practice Manager, senior reception, or treatment coordination role is essential Strong communication skills with the ability to confidently support both patients and team members Highly organised with the ability to manage multiple priorities and keep the clinic running smoothly A calm, professional approach when handling patient concerns, with a focus on positive outcomes Confidence working across both reception and clinical support duties in a busy environment What's Next: If you’re excited about the opportunity to help us grow, we’d love to hear from you. Applications will be reviewed as they come in, so don’t hesitate—click APPLY NOW!
