28th April, 2026 About the Opportunity We are seeking an experienced Records Support Officer for a Canberra‑based engagement within a federal government–aligned environment. This role supports core records and information management functions, with a strong focus on compliance, system support, and operational delivery. The successful candidate will also contribute to a major information asset management initiative, supporting the transition from Content Manager to SharePoint. Key Responsibilities Ensure records are accurately classified, captured and stored in accordance with regulatory requirements and standards issued by the National Archives of Australia Provide day‑to‑day Content Manager system support, including user assistance and issue resolution Deliver records and information management support and guidance to staff Execute routine administrative tasks within Content Manager, including: Mapping activities User registrations Permission and access checks Administer routine tasks within the organisational policy library hosted on SharePoint Manage retrieval of physical records from offsite storage providers Undertake physical records management activities, including listing, filing, reporting and tracking Provide operational support to the Information Asset Management Project, including: Information mapping and migration support User assistance and change activities Provide ad hoc information management support as required Skills & Experience Demonstrated experience in records and information management within a government or regulated environment Strong working knowledge of Content Manager Experience supporting or contributing to system migration projects, ideally from Content Manager to SharePoint Sound understanding of records compliance and archival standards Strong organisational skills and attention to detail Ability to work independently and collaboratively Strong communication and stakeholder engagement skills If you have strong records management experience and are available to commence in mid‑May, we encourage you to apply. Apply For Job
