Job Details: · Must Have Skills: Configured and optimized Group Policy Objects (GPOs) for security hardening, user access control, and system configurations · Implemented automation using PowerShell, improving operational efficiency and reducing manual · effort • Delivered Level 3 ICT support, resolving complex infrastructure and identity-related incidents · within SLA targets Coordinated with stakeholders, vendors, and internal teams to meet project timelines and SLAs · Nice to Have Skills: Designing and managing hybrid identity architecture using Azure Entra ID and Microsoft Active Directory, ensuring secure authentication across cloud and on-prem environments Implementing and enforced Conditional Access and MFA policies, strengthening identity security aligned with Zero Trust principles Administering Azure AD Connect, enabling seamless directory synchronization, SSO, and federation across enterprise applications Designing and governed RBAC models across Azure and on-prem systems, ensuring least privilege access and audit compliance Configuring and optimized Group Policy Objects (GPOs) for security hardening, user access control, Detailed Job Description Enterprise Directory Services and IAM specialist with 10 years of experience delivering and operating large-scale Microsoft Active Directory and Azure AD environments in 24×7 enterprise operations. Specialised in Microsoft Entra ID (Azure AD) and Identity & Access Management, including MFA, SSO, Conditional Access, MFA, RBAC and user lifecycle management. Proven track record in resolving highpriority incidents, supporting authentication platforms, and improving operational efficiency through PowerShell automation. expertise across AD, Azure AD (Entra ID), DNS, GPO, Windows Server, PowerShell automation, ITIL Service Operations, and service transition to BAU. Strong background supporting retail, banking, insurance, and healthcare clients in multi-sourced, regulated environments, with hands-on troubleshooting and SME-level ownership of availability, performance, security, and operational standards. Minimum Years of Experience-10 year · Certifications - MCSE: Messaging, MCSE: Security), Cisco CCNA, CompTIA Security,