Making a difference isn’t just our purpose, it’s what motivates our people every day. For us, work is not about ticking a box. It’s about knowing that it matters. We make a meaningful difference every day by making it easier for our customers to focus on what matters in their lives. McMillan Shakespeare is undergoing a significant transformation to modernise its technology and fundamentally reset how technology is designed, built and delivered. This role sits at the centre of that transformation, shaping not just what we deliver, but how we work. Here’s how you will make a difference in this role… As Head of IT Products & Engineering, you will be accountable for leading MMS’s evolution to a modern, product‑led, engineering‑centric organisation - one that delivers value faster, more safely and at scale. In so doing, you will have three key priorities: AI ‑ Delivered Software Engineering - Elevate software engineering by embedding AI‑assisted development as a default capability across product and platform teams. Maximising Use of Dynamics 365 - Drive materially better ROI from the organisation’s Dynamics 365 investment by reducing fragmentation, duplication and bespoke solutions; and aligning product owners, engineering teams and business leaders around a common platform direction Transforming Ways of Working – Lead the shift from traditional, functionally siloed delivery to modern, product-led ways of working At MMS clear expectations help our people Be the Difference. Your key responsibilities in this role will include: Define and own a coherent product and platform strategy, aligned to enterprise priorities and approved technology roadmaps. Lead platform consolidation, re‑platforming, and decommissioning of legacy systems including the reduction of technical debt and duplication through standardisation and simplification. Lead high‑performing engineering and product teams across application, platform, and integration domains. Lead the adoption of AI‑assisted software engineering capabilities across design, development, testing, deployment, operations and support. Ensure AI tooling is integrated into standard engineering workflows, platforms and developer environments rather than operating as disconnected pilots. Ensure platforms and products meet agreed availability, performance, and recoverability expectations. Proactively manage technology risk and ensure compliance with internal policies and external obligations. To be considered for this role you will possess the following: Tertiary qualification in a technology or business‑related discipline Senior leadership experience in software engineering and platform management Proven delivery of large‑scale platform modernisation or consolidation Experience operating in regulated, high‑availability environments Executive‑level communication and stakeholder engagement Strong ownership mindset and accountability Commercial acumen and risk‑based decision making Strategic thinking with pragmatic execution What we can offer you: · Strong culture and the support of a values-based recognition program · Novated leasing benefits and discounts · 12 weeks paid parental leave · Comprehensive learning and development opportunities to support your career growth · Sonder digital wellbeing platform , providing personalised support 24/7, plus annual flu vaccinations · Default Income Protection Insurance reimbursed for members of the MMS Default Super Fund · Exempt Employee Share Plan · Volunteer leave & Career break · MMS Rewards program Embracing our value of Everyone Matters we hold a collective commitment to foster an environment where all differences are valued and respected. · We encourage individuals from all backgrounds including Aboriginal and Torres Strait Islander peoples, those caring for someone or living with a disability, LGBTQIA and culturally diverse applicants to apply. · We value the skills and attributes veterans can bring to our organisation. · We embrace hybrid working and welcome conversations about flexibility. Please note all successful candidates will undergo background checks (including criminal history and ASIC checks) and an NDIS Workers Screening Check if appropriate. All information provided will be treated confidentially. We acknowledge Aboriginal and Torres Strait Islander people as the Traditional Custodians of the lands where we live, learn and work. If you identify as a person living with disability and require adjustments to our recruitment process, please contact us at
