Description HSEQ Systems Support Officer – Adelaide, SA Location: Adelaide CBD, SA Company: BGIS, Corporate Services Management (CMS) Team Employment Type: Full-Time, Fixed-Term (3 Months), Hybrid Salary: $59,000 pro rata plus Superannuation We acknowledge the Traditional Custodians of the land on which we work, and pay our respects to Elders past, present and emerging. About BGIS BGIS is a global leader in integrated facilities management, delivering innovative and sustainable solutions to clients across various industries. We are committed to fostering safe, inclusive, and supportive workplaces where people feel valued and empowered to contribute. Purpose of the Role BGIS is seeking a HSEQ Systems Support Officer to support the day-to-day operation of our contractor management systems. Reporting to the HSEQ Systems Manager, you will work closely with both internal teams and external partners to ensure smooth system functionality, accurate data management, and responsive support. This role plays an important part in maintaining compliance, supporting users, and helping systems run effectively across the business. The ideal candidate is approachable, detail-oriented, and enjoys helping others. You bring a calm and thoughtful approach to problem-solving, communicate clearly, and are comfortable navigating systems while supporting a variety of stakeholders. Key Responsibilities Respond to calls and emails from internal and external stakeholders, providing timely and helpful support Manage shared inboxes and log enquiries through system platforms Maintain accurate system data, including user access and contractor information Support troubleshooting and escalate system issues where required Assist with reporting, data entry, and administrative tasks Build positive working relationships with stakeholders and vendors Identify opportunities to improve processes and system efficiency Support compliance with HSEQ standards, policies, and procedures Education, Experience & Skills Essential: Experience in a customer service or support-based role Confidence communicating via phone and email with a range of stakeholders Strong attention to detail and accurate data entry skills Familiarity with enquiry management systems and Microsoft Office Ability to manage multiple tasks and prioritise effectively A collaborative approach and willingness to learn Desirable: Experience within facilities management or a related industry Exposure to contractor management or compliance systems Certificate IV in Customer Service or similar qualification Experience with web-based or mobile applications Workplace Flexibility To support your work-life balance, this role is based in the Adelaide CBD office three days per week, with two days working from home. Standard hours are Monday to Friday during core business hours. Why Join BGIS? Key Benefits Include: ✔ Supportive, close-knit team environment ✔ Spot recognition vouchers and $2,000 employee referral bonus ✔ Access to Flare for discounts across retailers, energy, utilities & more ✔ Fitness Passport for you and your family ✔ Health & wellbeing support including EAP and flu vaccinations ✔ Career development opportunities and internal mobility ✔ Two paid volunteer days annually ✔ A workplace that values inclusion, respect, and diverse perspectives BGIS is a global leader in facility management, energy and sustainability, project delivery, asset management, and technical services. We employ over 12,000 people worldwide and manage over 50,000 diverse facilities. How to Apply If you are a customer-focused and organised professional who enjoys supporting others and working with systems, we would love to hear from you. BGIS is an equal opportunity employer and we strongly encourage applications from women, Aboriginal and Torres Strait Islander peoples, LGBTQIA individuals, and people from culturally diverse backgrounds . Eligibility To be successful in the role, applicants must have full working rights in Australia. Apply Now Be part of a workplace that values inclusion, safety, sustainability, and continuous improvement. Explore more opportunities at https://apac.bgis.com
