Financial Lines Claims Specialist Opportunities Junior | Mid-Level | Senior Positions Available Exciting Opportunities with a Global Insurance Leader We are delighted to represent our prestigious client, a global leader in insurance broking, risk management and consulting, with over 39,000 employees worldwide across 130 countries. Our client combines global reach with local presence and prides themselves on being a socially responsible and ethical organisation guided by their Shared Values. About Our Client Our client is at the forefront of the insurance broking industry, offering unparalleled expertise in risk management and consulting services. With a presence in over 130 countries, they maintain their position as a market leader while fostering a culture of innovation, excellence, and social responsibility. The Opportunities We are seeking exceptional Financial Lines Claims professionals across three career levels to join our client's dynamic and growing team. Whether you're starting your career journey or looking to advance as an experienced professional, our client offers opportunities that match your experience and career ambitions. Key Responsibilities Junior Financial Lines Claims Specialist Develop foundational understanding of financial lines products including D&O, PI, and ML Support senior team members in maintaining high levels of customer service while applying client principles Learn and maintain regulatory, compliance and education standards Assist with straightforward claims management under guidance, primarily for SME clients Build relationships with internal stakeholders and external parties Support client advocacy efforts and learn negotiation techniques with local insurers Mid-Level Financial Lines Claims Specialist Demonstrate solid understanding of financial lines products including D&O, PI, ML and other liability classes Independently manage moderate complexity claims while ensuring exceptional customer service Maintain regulatory, compliance and education standards Support junior team members and collaborate effectively with senior colleagues Handle claims with moderate complexity across SME and some mid-tier corporate clients Advocate effectively for clients and negotiate directly with local market insurers and some Lloyd's syndicates Develop expertise in managing claims for growing corporate clients with increasing complexity Senior Financial Lines Claims Specialist Possess deep expertise across all Financial Lines classes and be regarded as a market expert Lead complex and large loss claims, including those with multiple co-insurers Navigate London and overseas insurance markets with confidence Mentor and develop junior staff, taking pride in their professional growth Oversee and direct financial lines claims operations and team members Manage sophisticated claims portfolios including ASX-listed companies and large corporate entities Lead high-stakes client advocacy and complex negotiations with Lloyd's of London syndicates, international insurers, and domestic markets Handle multi-jurisdictional claims involving significant corporate exposures and reputational risks Experience Requirements Junior Level: Financial Lines experience is desirable but not essential. Litigation experience also strongly considered. Interest in insurance and financial services Strong communication and analytical skills Willingness to learn client advocacy and negotiation principles Mid-Level: Minimum 3-5 years claims experience within financial lines or liabilities. (Professional Indemnity, Crime, D&O) Experience in broking, insurer, legal or client environment or private practice. Experience negotiating with insurers and advocating for client interests Exposure to corporate client claims preferred Senior Level: Minimum 7 years specialized claims experience in financial lines (Professional Indemnity, Crime, D&O) Proven track record managing complex losses and team leadership Deep understanding of insurance products. Experience with stakeholder management and dispute resolution Extensive experience advocating for large corporate and ASX-listed clients Proven track record negotiating complex claims with Lloyd's syndicates and international markets What Our Client is Looking For The ideal candidate will possess: Strong planning, organizing, and problem-solving abilities Excellent stakeholder management and communication skills Ability to work collaboratively across different business units Resilience and adaptability in a fast-paced, dynamic environment Professional growth mindset and willingness to share knowledge Strong negotiation skills and ability to handle difficult disputes (Mid/Senior levels) Client advocacy mindset with commitment to achieving optimal outcomes Experience working with diverse client bases from SME to large corporates Benefits – Great benefits and career development opportunities including tuition assistance; career development and training to build a personalised career pathway; wellbeing offerings; employee assistance program; additional weeks’ Lifestyle leave; Rewards for discounts at 350 major retailers; Employee Stock Purchase Plan to invest in the company's growth potential; paid Volunteering days; and salary scarified superannuation options. Any offer of employment and subsequent continuing employment is dependent upon the satisfactory completion of background checks by us or by an external third-party provider. Our client is an Equal Employment Opportunity (EEO) employer committed to the principles of workplace diversity and inclusion. We welcome all people regardless of ethnicity, faith, sexual orientation, gender identity and lifestyle choices. They are committed to providing a working environment that embraces and values diversity, equity and inclusion. Compensation And Benefits They value inclusion and diversity Inclusion and diversity (I&D) is a core part of their business, and it’s embedded into the fabric of their organization. For more than 95 years, they have led with a commitment to sustainability and to support the communities where they live and work. They embrace their employees’ diverse identities, experiences and talents, allowing them to better serve their clients and communities. They see inclusion as a conscious commitment and diversity as a vital strength. They believe that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, weƒ will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
