About Keyton With over 65 villages across Australia, 15,000 residents and 800 passionate staff, we’re leading the way with heart, for a new age of wellbeing, connection and choice for all independent seniors. Leveraging over 30 years of experience, our teams work across the country in a variety of departments and business units, all share a common goal: We Lead with Heart, and we are committed to creating caring and fun-filled retirement communities. Our purpose is to create places where communities thrive – not only for residents, but importantly, for our employees also. We do this by creating safe, secure and connected independent living communities where residents can enjoy active and social lifestyles, close to essential services and amenities. Perks and Benefits Competitive salary Bonus scheme Collaborative culture with opportunities for growth and development Flexible working arrangements and supportive leadership Generous leave entitlements, including 4x wellbeing days per year. That’s almost an additional week off in addition to your annual leave! Gain exposure to multiple villages across VIC, providing variety, learning, and the chance to make a meaningful impact in different communities Fitness Passport for you and your family Employer referral program Reward & Recognition Services Health & Wellbeing and Reward Program Exclusive access to Sonder mental wellbeing app Discounted health insurance, annual vaccinations and skin checks The Role A rare and exciting opportunity has become available for an energetic and adaptable Relief Village Manager to join our Keyton team in Victoria. This is not a traditional Village Manager role. As a Relief Village Manager, you will step into villages across the VIC region, providing short‑term leadership support during periods of leave, vacancies, or transition. You will be trusted to quickly assess each environment, build strong relationships, lead confidently, and ensure a seamless experience for residents, staff, and families. This role is ideal for someone who thrives on variety, enjoys travel, and is motivated by challenge while making a meaningful difference in retirement living communities. Key Responsibilities Building strong stakeholder relationships across internal and external stakeholders is crucial for this role Delivering performance and creating lifestyle solutions for our residents, including events, communications, and general safety across the village Maintaining a high level of commitment to the customer and the community Implementing day-to-day operational plans and maintenance programs Be the point of contact for staff, residents and their families, being approachable and always presenting excellent customer service Responding in a professional and prompt manner to customer sales enquiries Working on the Sale or Resale process Assisting with the activation of community engagement events and initiatives General administration tasks The successful candidate will also have or be willing to complete their First Aid, CPR Certificates and driver's license with own transport. Who You Are: Have demonstrated experience in roles focused on community connection and engagement would be highly regarded Have excellent people management skills with the ability to lead, motivate, and develop teams Have strong financial acumen, with demonstrated experience in budgeting and financial reporting, is highly desirable and would be a valuable asset in this role Proven experience in asset management, ideally within property, facilities, or retirement living A proactive, solutions-focused mindset with a commitment to resident wellbeing Experienced in operational management, with strong organisational, consultative and negotiation skills Have excellent computer skills (confident with the use of Microsoft Office Suite and various online applications) Resilient and a problem-solver who can think on your feet and handle challenges with grace Customer-centric, always putting the needs and satisfaction of residents first A people person with a genuine love for working with seniors Compassionate, with a deep understanding of the unique needs of independent living seniors Have or be willing to obtain an Agents Representative Certificate/Real Estate Licence (to acquire certification can be provided to successful candidate) Ready to Join the Fun? If you’re passionate about leading vibrant, caring communities and are excited by the challenge and variety of a relief role, we’d love to hear from you. Please submit your resume and cover letter to the link below. In your cover letter, please highlight your interest in the Relief Village Manager opportunity and explain how your skills, qualifications and interests align with our requirements. Please note: The successful applicant must complete a Police Check & will be required to receive an annual flu vaccination between the months of May-November, with supporting documentation prior to joining.
