Service Coordinator Are you an experienced Service Coordinator looking for a new environment where you’re trusted to own your work and make a real impact? This is an opportunity to join a growing service-focused business with a strong culture and a fast-paced, multi-trade portfolio. You’ll play a key role in keeping client sites running smoothly, working closely with Account Leads and a large contractor network to coordinate maintenance works across a broad range of services. About the Role This is an account-based Service Coordinator role , where you will have end-to-end ownership of a key client account. You’ll manage a steady volume of 20–30 work orders per day , ranging from routine preventative maintenance through to urgent reactive works. Services coordinated typically include handyman, carpentry, plumbing, electrical, landscaping/grounds maintenance and other core trade services. The role is office-based , using SimPro to allocate works, track progress, manage SLAs and communicate updates to both clients and trades. This is a fast-moving role suited to someone who enjoys variety, momentum, and problem-solving, where no two days look the same. Key Responsibilities End-to-end coordination of work orders within SLA Scheduling and dispatching internal trades and external contractors Managing job progress, variations, and completions using a job management system Providing clear and timely updates to clients and internal stakeholders Troubleshooting issues between clients and contractors in a solutions-focused way Building strong, trusted relationships with a national contractor network Supporting Account Leads and contributing to overall service performance Maintaining compliance with KPIs, processes, and company standards About You Proven experience as a Service Coordinator / Scheduler within a service-based trade environment Comfortable managing volume and priorities in a structured but fast-paced setting Confident dealing with both clients and trades, with a calm and professional communication style Strong organisational skills with the ability to think on your feet and adapt quickly Enjoys accountability and ownership, with minimal hand-holding required Strong systems capability and ability to quickly learn new job management platforms Experience with Simpro or similar systems will be highly regarded What’s On Offer Stable hours: Monday–Friday, typically 8:00am–4:00pm / 4:30pm Office-based role with close collaboration across Service Coordinators and Account Leads Support from an offshore coordination team operating the same hours Exposure to a broad, multi-trade service portfolio and high-profile clients A growing business focused on building solid foundations, not just scale Clear opportunity for growth within a supportive, promote-from-within culture 0412 500 924 maisie.grayland@coretalent.com.au Consultant maisie.grayland@coretalent.com.au Reference number: BH-24685 Profession:Business SupportAdministrative Assistants Company: Core Talent Date posted: 11th Feb, 2026
