This is a IT Functional Analyst role with Development Victoria based in Melbourne, VIC, AU Development Victoria Role Seniority - mid level More about the IT Functional Analyst role at Development Victoria Job Type: Full-time, Ongoing Location: Melbourne, Victoria Job Category: Property & Real Estate About Us At Development Victoria, we’re passionate about making Victoria a great place to be. We create vibrant places across our state, through diverse and strategic property development and urban renewal projects. As the Victorian Government’s development arm, we revitalise iconic public buildings, create important community, creative and sporting facilities and repurpose public land, for all Victorians. We also build great homes and communities where people and businesses can thrive, catering for different budgets, lifestyles, and people - designed to be sustainable and affordable. Job Description Your New Role As the IT Functional Analyst, you’ll ensure the successful implementation of solutions within Development Victoria’s application ecosystem by using your advanced facilitation skills, encouraging collaboration and innovation, with a strong focus on end-user experience and delivering business value. You’ll report to a manager with more than 20 years of experience in the IT industry, specialising in project delivery and program management. Under her leadership, you’ll gain exposure to policy and process development, change management principles, and established project delivery frameworks. She is a collaborative and people‑focused leader who empowers her team to work autonomously while ensuring they feel supported, connected, and set up for success. This role is an ongoing, hybrid opportunity, with a mix of working at our head office in Melbourne CBD and working from home - we work flexibly at Development Victoria. Core Accountabilities Understanding, analysing and documenting current business processes, identifying areas for improvement, and mapping them to software functionalities. Collaborating with stakeholders to define and document business requirements to gain acceptance and agreement, ensuring clarity and alignment with project objectives. Developing functional specifications and designing solutions that meet business requirements. Configuring and customising application solutions to align with business requirements, ensuring optimal performance and user experience. Creating and executing test plans, ensuring that the implemented solution meets the defined requirements and functions as expected. Providing transitional support to users on implemented solutions to ensure smooth adoption and usage. Contributing to the development of training to team members and end-users which may involve collaborating with change leads to identify needs. Provide support to IT projects in the areas of evaluation, options assessment and business-case development. Coordinating, participating in and facilitating activities such as workshops, project meetings, stand-ups, vendor evaluations, user feedback analysis. Participating in project planning, tracking progress, reporting and managing tasks to ensure timely delivery of solutions. Supporting change management activities by clearly communicating updates, upgrades, and enhancements to stakeholders. Communicating with stakeholders at all levels, translating technical information for business users and vice versa. Collaborating with solution providers and external parties to ensure solutions are delivered per agreed requirements and timelines, escalating issues as required. About You Desired Skills and Experience There is a big focus on bridging business requirements and technical solutions in this role, so you will need to be someone that is comfortable in and have experience with facilitating workshops, determining business needs and requirements and a solid understanding of technical language. You have experience with taking technical language and being able to interpret it into something that the business can understand. You’re a clear written & verbal communicator who can collaborate well with others and deal with a variety of stakeholders, both internally and externally. Employee Benefits We drive strong collaboration and support our teams to work virtually and flexibly. Professional development opportunities available including; Study support Mentoring programs Opportunity to participate in cross functional working groups that drive diversity and inclusion and sustainability initiatives. Novated leasing Purchase leave Paid parental leave Technology salary sacrifice Employee referral bonuses Health & Wellbeing initiatives such as EAP and mental health and wellbeing leave Access to group life & group salary continuance insurance Modern onsite facilities Application Process Please apply via our careers page linked to this advertisement, applications will not be accepted via email. Advert may close prior to the below closure date if a high volume of applications is received, so we encourage you to apply as soon as possible. Please note: The preferred candidate will be required to complete a national police record check prior to an offer of employment being made. At Development Victoria, we work flexibly and value diversity, and we invite you to talk to us about any preferences or adjustments you may value or require to either our recruitment process or the role itself. If you identify as a person with disability, please let us know how we can provide additional support to your application. Application Deadline: Please submit your application by 11:59pm Sunday, 29th March 2026. Applications received after this date may not be considered. If you require further information about this role, please contact Recruitment Enquiries recruitment.enquiries@development.vic.gov.au We respectfully request no agency approaches. We will not be responsible for any fees related to unsolicited resumes being sent to anyone here in our business. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Development Victoria team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Understanding and documenting business processes Collaborating with stakeholders ⚙️ Configuring application solutions Key Strengths Facilitation skills Business analysis ️ Communication skills Project management Change management Training development A Final Note: This is a role with Development Victoria not with Hatch.
