Drive D365 Field Service transformation:own the platform, solve problems, drive real operational impact. Your new company An established and forwardthinking organisation undergoing significant transformation across its Microsoft business applications landscape. The team is collaborative, supportive, and committed to modernising Field Service operations to deliver better outcomes for both internal users and customers. With a hybrid working model and a strong focus on continuous improvement, this is an environment where technical specialists can thrive. Your new role As the MS Dynamics 365 Technical Consultant(Field Service), you will be the primary technical specialist responsible for enhancing, configuring, and supporting the D365 Field Service platform. You will work closely with business stakeholders, internal technology teams, and external vendors to deliver highquality solutions that improve Field Service processes.Your role will focus on: Configuring, customising, and optimising D365 Field Service Supporting modules such as work orders, scheduling, dispatch, assets, resource management, and mobile Translating business requirements into effective technical solutions Overseeing technical delivery and managing vendor outputs Supporting integrations and system improvements (no Azure expertise required) Investigating issues, performing rootcause analysis, and implementing enhancements Ensuring adherence to platform best practices This is a handson technical consulting role , ideal for someone who enjoys ownership, problemsolving, and being the goto expert in their domain. What you'll need to succeed You will bring: Proven experience as a Dynamics 365 Field Service Technical or Functional Consultant Strong hands-on capability across configuration, customisation, workflows, and solution support Solid understanding of Field Service operations and processes Ability to gather requirements and engage effectively with stakeholders Experience working with or managing technical vendors Strong analytical and problemsolving skills Clear communication skills and confidence working with both technical and nontechnical teams A proactive, solution-oriented mindset What you'll get in return The opportunity to be the in-house expert for D365 Field Service A meaningful role contributing to real operational improvements Hybrid working arrangements and a supportive team culture Exposure to transformation and modernisation initiatives Career growth within a stable and future-focused organisation A competitive salary aligned to senior technical consultant level What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. If this job isn't quite right for you, but you are looking for a new position, please contact Charul Budhiraja at charul.budhiraja@hays.com.au for a confidential discussion on your career. 2984983
