Lead multidisciplinary teams in delivering programs that strengthen parenting, safeguard children and uplift families and communities. The Role The Senior Manager, Northern Services leads the delivery of Restore Intensive Family Services (North), Kids in Focus (KIF), and Dad’s Business across the Salisbury region. This role provides strategic and operational leadership to multidisciplinary teams supporting families with complex needs. With a strong focus on child safety, trauma-responsive and culturally inclusive service delivery, the Senior Manager ensures highquality outcomes, strengthens team capability, and drives positive change for children, parents, and the wider community. Key Responsibilities Provide leadership, supervision, and professional development to ensure highquality, trauma-responsive, culturally safe and childfocused service delivery across Restore, KIF and Dad’s Business. Manage KPIs, contract requirements, service targets, risk, WHS responsibilities and data reporting to ensure programs deliver consistent, highquality outcomes. Lead service planning and improvement initiatives, embed the therapeutic framework, and build strong relationships with DHS and community partners to enhance service impact. Qualifications, Skills, and Experience Essential Social Work degree. Proven experience in promoting and developing teamwork and an effective work environment. Experience in development and implementation of policies and procedures. Demonstrated skills relating to tender writing and grant submissions. Excellent interpersonal, leadership and consultative skills. Experience in leading and managing individuals and teams. Thorough knowledge of the Children and Young People (Safety) Act 2017 and the incoming Act. Experience in working with vulnerable families with complex needs. Experience supporting staff to deliver client services. Valid Department of Human Services (DHS) Working with Children Check. Current Driver’s Licence. Desirable Management experience and qualifications. Sound theoretical knowledge of the impact of childhood trauma and factors. affecting attachment as well as relevant therapeutic interventions. Experience using Athena Penelope electronic case management system. Special Conditions Option to salary sacrifice a company fleet vehicle. Travel between sites is required. Some work outside of standard hours may be required. See attached position description for full details. Remuneration and benefits available to you Full-time, ongoing role. PBI Salary Packaging to increase take-home pay. Join an experienced, well-qualified and professional team. Dynamic, responsive and collaborative leadership. Quality accredited and reputable organisation. Ongoing training in a supported environment. Access to our external Employee Assistance Program (EAP). Health insurance discounts with Bupa. Who we are Each year, we support more than 20,000 people through community services in metropolitan and regional South Australia, operating within a strong ethical framework. We are client focused and provide support regardless of race, economic circumstance, sexual orientation, gender identity, religious belief or ethnic background. Centacare is a Child Safe, Quality Accredited Organisation and is a registered NDIS provider. We value the uniqueness of individuals, we consult, collaborate and operate with integrity and professionalism. Centacare is committed to cultivating a harmonious workplace free from harassment and discrimination. Equal opportunity principles align with our mission, vision and values. We believe that treating our workers fairly has a positive impact on our clients and maintains our reputation as a great place to work. To learn more about us, explore our Who we are page and our organisational video. How to Apply Please submit your resume and cover letter (as one document) outlining how you meet the requirements of this role as outlined in the position description. To access the position description or submit your application click on the "Apply" button. For a confidential discussion about this opportunity please contact Amalie Mannik, Executive Manager, on 08 8159 1455. Applicants who are seriously considering applying for this position should submit their application by Friday, 03 April 2026. Applicants from Aboriginal and Torres Strait Islander backgrounds are strongly encouraged to apply. With respect, no agencies please.
