This is a Team Assistant role with RSM based in Brisbane, QLD, AU RSM Role Seniority - junior, mid level More about the Team Assistant role at RSM OUR VALUE PROPOSITION At RSM, our purpose is to instill confidence in a world of change for both our clients and our people. RSM Australia supports a people-centric and collaborative culture where we are committed to empowering and developing you. As a leading professional services firm, we connect you to an extensive network of global resources and invest in your future. We value the meaningful work that you do and encourage you to be a part of the change. Our value proposition is our commitment to you; it highlights the experiences, benefits, and value that you can expect as part of RSM. This is underpinned by our three values – integrity in everything that we do, supporting clients everywhere, and developing and valuing everyone. Who we are: RSM Australia is a member of RSM, the world’s 6th largest network of audit, tax and consulting firms. We are an award-winning professional services firm with over 100 years experience supporting Australian businesses. We believe in putting people first and we are proud to have developed a work culture that fosters growth, collaboration and success. About the role: About the role: Are you an organised, proactive, and detail-obsessed administrator who loves keeping a busy team running like clockwork? Do you thrive in a fast-paced professional environment where no two days look the same? If so, this could be your next step. RSM’s Brisbane Audit & Assurance division is growing, and we’re looking for a motivated Team Assistant to support our Partners, Directors, and a thriving and growing audit team of approx. 30 professionals. In this dynamic role, you’ll be at the heart of our division, supporting senior leaders, keeping operations on track, and ensuring our team can deliver exceptional client service. You’ll gain exposure across financial administration, business development, CRM management, compliance, and office operations, making this the perfect role for someone who loves variety and wants to grow their career within professional services. Key responsibilities: Provide day-to-day administrative support to Partners, Directors, Managers, and the broader audit team. Coordinate calendars, schedule meetings, arrange logistics, and prepare required materials. Process Partner and Director expenses accurately and in line with firm policies. Assist with the preparation, processing, and distribution of client invoices, as well as debtor follow-ups and routine financial reporting. Support timesheet compliance, engagement budget setup, and general finance related administration. Maintain accurate CRM data, update contact records, monitor BD activities, and assist with client communications and proposal preparation. Format, proofread, and quality check client documents and proposals to ensure brand compliance. Maintain organised electronic files, support document storage within ECM, and ensure accurate record‑keeping. Assist with client onboarding and offboarding, including compliance documentation and ASIC related tasks. Manage phone enquiries, coordinate travel bookings, and support general office operations and facilities management. Assist with team events, hospitality, and internal meetings as required. Provide reception relief, cross‑train with other administrators, and deliver backup support across the office during peak periods or absences. About you: You’re a highly organised and proactive administrator who thrives in a fast paced professional environment. You take pride in delivering reliable, high quality support and enjoy being the go to person who keeps things running smoothly behind the scenes. With strong attention to detail and a collaborative mindset, you’re confident in managing multiple priorities while maintaining professionalism, accuracy, and a positive attitude. You will bring: Proven experience in an administrative, team support, or practice assistant role, ideally within professional services or corporate environment. Strong organisational skills with the ability to manage competing deadlines and deliver work with consistency and accuracy. Excellent attention to detail, particularly in formatting, documentation, and data integrity. Advanced PowerPoint skills, including document and presentation formatting in line with Firm branding and visual identity guidelines. Confidence using Microsoft Office applications (Word, Excel, Outlook). Confidence supporting senior stakeholders, with professional communication and interpersonal skills. The ability to handle confidential information with discretion and sound judgement. A proactive, flexible approach and the willingness to support team needs, particularly during busy periods. A collaborative mindset and a strong commitment to high‑quality service. Experience in audit, accounting, legal, or another professional services setting is desirable. Familiarity with systems such as GreatSoft, CRM tools, ECM, or financial administration platforms is desirable. Life at RSM: RSM provides a great environment to build skills and confidence and we help our people achieve their best. We are trusted advisors to our clients, so it is critical for us to find the right people for the job on offer. Our network of offices across Australia and around the world allow us to offer a personal service to all our clients regardless of where they are! Working for RSM entitles everyone to a wide range of leading health, wellness financial and lifestyle benefits. How to apply: Please click on the “apply” button and complete our online application form. Agencies, thank you for thinking of us, but our recruitment is managed internally, and we will reach out to our preferred suppliers if we need assistance. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the RSM team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Providing administrative support Coordinating schedules Maintaining CRM data Key Strengths ️ Organisational skills Attention to detail Microsoft Office proficiency PowerPoint skills Experience in professional services Familiarity with CRM tools A Final Note: This is a role with RSM not with Hatch.
