This is a Administration Officer - Woody Point Special School role with Queensland Department of Education based in Brisbane, QLD, AU Queensland Department of Education Role Seniority - junior More about the Administration Officer - Woody Point Special School role at Queensland Department of Education Woody Point Special School is seeking a motivated Administration Officer to join our friendly and supportive team. This role is a great opportunity to contribute to the smooth day-to-day operations of the school while supporting staff, students, and families in a positive and inclusive learning environment. If you are organised, proactive, and enjoy working in a dynamic school setting, we encourage you to apply. This position is being offered in a Temporary Part-Time capacity (0.83FTE), 60 hours per fortnight. What We Offer At Woody Point Special School, you will join a supportive team committed to creating a positive learning environment for students. Our administration staff play a vital role in supporting school operations and ensuring families and students feel welcomed and supported. Step Into Your Next Chapter The Administration Officer will provide high quality administrative and operational support across several key areas of the school including reception services, attendance monitoring and facilities coordination. The successful applicant will be the first point of contact for many visitors to the school and will contribute to creating a welcoming and supportive environment for students, families and staff. Reception and Front Counter Provide professional front counter and telephone reception services for the school community. Respond to enquiries from students, parents, staff and visitors in a timely and professional manner. Manage general correspondence including phone calls, emails and enquiries. Provide administrative support including filing, data entry, document preparation and record management. Attendance Administration Monitor and maintain student attendance records using departmental systems such as OneSchool. Follow up unexplained absences with families and maintain accurate records. Produce attendance reports and support school processes relating to student attendance. Liaise with staff and leadership regarding attendance concerns. Facilities Coordination Support the coordination of school facilities maintenance requests through systems such as BEMIR and Oneschool. Assist with tracking maintenance requests and communicating with contractors and departmental services. Support the Business Manager with facilities administration and record keeping. General Administrative Support Maintain accurate records and information management systems Provide administrative assistance to the Business Manager, leadership team and school staff. Assist with school events, documentation and operational activities as required. Contribute to the effective functioning of the school office. AO3 officers provide administrative support and apply knowledge of departmental processes to ensure the efficient delivery of services and operations within the school environment. About You Strong administrative and organisational skills with the ability to manage competing priorities in a busy school office environment. Highly professional communication and customer service skills as the first point of contact for students, families, staff and visitors. A strong team focus with a willingness to support and contribute positively to the broader administration team. The ability to work independently while maintaining clear communication and contributing to shared team outcomes. Reliability, attention to detail and the ability to maintain accurate records and administrative systems. The ability to maintain confidentiality and professionalism when handling sensitive information. Experience working with departmental systems such as OneSchool and Bemir, will be highly regarded. Previous experience in a school administration environment or similar customer-facing administrative role will be advantageous. Submit Your Application Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history) Attach a 1-page written statement about how your achievements and capabilities meet the requirements of the role. We welcome all applicants to share any support needed to ensure our recruitment process is inclusive. Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department. Applications from recruitment agencies will not be accepted. Occupational group Administration Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Queensland Department of Education team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Providing reception services Monitoring attendance Coordinating facilities maintenance Key Strengths ️ Administrative skills Communication skills Attention to detail Experience with departmental systems Teamwork Confidentiality A Final Note: This is a role with Queensland Department of Education not with Hatch.
