Job Description Work that matters - What you'll do As a Client Integration Manager, you'll ensure clients transition smoothly onto our products and services. Reporting to Head of Client Delivery, you'll lead a team of Integration Specialists, provide technical expertise, support client onboarding and product migration, and improve our integration processes. Lead a team of Integration Specialists, ensuring clear goals, performance, and a collaborative team culture. Oversee end‑to‑end onboarding and integration activities, including planning, API configuration, testing, troubleshooting, and User Acceptance Testing. Build strong, trusted relationships with clients, ensuring their technical and operational needs are clearly understood and addressed. Communicate technical concepts in simple, accessible language for both technical and non‑technical team members. Resolve integration issues, ensure accurate documentation, and maintain high security and data protection standards. Improve processes, adopt new tools or methods, and streamlining ways of working to enhance client experience and team efficiency.
