Love Processes, Creativity & Leading with Purpose? If you’re the kind of person who thrives on structure, loves solving operational puzzles, and gets a kick out of delivering flawless customer experiences - this is your time to shine! Based at Michael Hill’s Support Centre in a full-time role (7 am to 3 pm) . We’re looking for a detail-oriented professional to support our manufacturing operation - with a unique twist! What’s the Opportunity? This isn’t just another admin management role - it’s your chance to lead, innovate, and make a real impact. You’ll oversee purchasing, inventory, supplier credits, and goods returns, while coaching a high-performing admin team. What sets this role apart? You’ll work closely with our workshop teams and regularly meet with Merchandising to collaborate on product — blending operational excellence with creative input! What You’ll Do: Lead and energise a team to deliver top-tier manufacturing support Own purchasing, inventory, and supplier processes with precision Keep workflows smooth and deliveries on time Solve problems, streamline operations, and drive continuous improvement Build strong relationships with suppliers, stores, and internal teams Champion customer-first thinking in everything you do What You’ll Bring: Leadership experience and a passion for team development. Strong admin and invoicing skills (Microsoft D365 experience a plus!). A sharp eye for detail and a love for process. Excellent communication and stakeholder management. Jewellery knowledge? Even better! Why You’ll Love It Here: A supportive team culture. Discounts across our stunning product range and hundreds of retailers. Real opportunities to grow and make your mark. Be part of a trusted brand across Australia, NZ & Canada. Free on-site parking Ready to Lead with Sparkle? Apply now and help us deliver brilliance behind the scenes at Michael Hill.
