About Us : Specialists in HVAC Hygiene including: Duct cleaning services, decontamination and restoration projects, mould remediation, air filtration and UVC solutions. Established in 2002, Air Restore is a leading, privately-owned HVAC decontamination and restoration company headquartered in Brisbane, Queensland. Air Restore’s degree-qualified air quality scientists and technicians provide a range of HVAC hygiene and remediation services for sectors including commercial, industrial, retail, hospitality, health care, laboratories, pharmaceutical, aged care and government. About You : Courses/certification in administration or clerical processes (advantageous, not essential). Position Summary : The General Duties Personnel role provides day-to-day administrative, scheduling, document control, and warehouse support to enable smooth delivery of operations and logistics. Key Requirements : Experience in an administration, reception, operations support or general support role. Confidence answering phone calls, taking accurate messages, and directing queries to the right person. Strong customer service skills when dealing with customers, suppliers and internal team members. Sound computer skills, including Microsoft Office (Outlook, Word and Excel). Confidence learning new systems and online portals quickly. High attention to detail and accuracy when handling documents, records and data entry. Strong organisation skills and the ability to manage more than one task at a time. Able to work to deadlines and follow instructions, while also using initiative when needed. Good written and verbal communication skills. Works well in a team and is willing to help where needed. Reliable, punctual and consistent in work output. Comfortable completing filing and keeping records neat and easy to find (electronic and hard copy). Experience supporting day-to-day office tasks and helping keep operations running smoothly. Exposure to warehouse or stores support tasks such as preparing equipment, packing, dispatch or receivals (helpful but not required). A positive attitude and willingness to learn new tasks and processes. Job Responsibility : Act as the main contact for answering phones and directing queries appropriately. Forward and distribute mail as required. Assist departmental managers with operational issues as required. Schedule site access, team registrations, impairments, fire isolations and relevant permits for jobs as required. Provide customer service and maintain relationships with customers and vendors. Upload drawings, documents and supporting documentation to relevant systems. Prepare and file forms and documents (hard copy and electronic). Support new team member registration and onboarding through relevant contractor portals. Assist the warehouse team when required: preparing equipment for jobs, freight in/out, and packing orders. Job Functions : QA Job Benefits : Selling Point : null Contact : Air Restore
