This is a Digital Quality Assurance Analyst role with Zimmermann based in Sydney, NSW, AU Zimmermann Role Seniority - mid level More about the Digital Quality Assurance Analyst role at Zimmermann Job Description ZIMMERMANN is seeking an experienced Digital Quality Assurance Analyst to support the quality, stability and continuous improvement of our ecommerce and omnichannel platforms across a complex global digital ecosystem. This is an exciting opportunity to play a key role in delivering exceptional digital experiences at a global luxury fashion brand during a period of continued platform evolution. Reporting to the Digital Delivery and Experience Senior Manager, you will contribute to best‑practice quality assurance, release readiness and continuous improvement across our website and connected systems. About the Position As our Digital Quality Assurance Analyst, you will be responsible for producing, analysing and executing test cases across our ecommerce website, CRM and integrated platforms including ERP, POS, WMS and OMS. This role blends hands‑on testing delivery with defect management, release validation and close collaboration with internal teams and third‑party partners. You will support both business‑as‑usual testing and project delivery across evolving digital initiatives, including platform enhancements, CMS implementations and replatform activities. Working closely with Digital Delivery, Technology, Retail and external suppliers, you will help ensure our digital platforms meet the standards expected of a luxury brand. As Our Digital Quality Assurance Analyst, Your Key Responsibilities Will Include Quality Assurance & Testing Develop and execute test plans and test cases based on functional specifications and business requirements across ecommerce and omnichannel systems Perform unit, functional, end‑to‑end and regression testing across websites and integrated platforms Identify, document, analyse and manage defects, ensuring accurate prioritisation and timely resolution Support release readiness, validation and post‑release quality assurance activities Execute and maintain test scripts, including automation testing where applicable, to support efficient regression testing Digital Delivery & Collaboration Work closely with cross‑functional internal teams including Digital Delivery, Retail, Client Services, Finance, IT and E‑commerce Operations Collaborate with third‑party suppliers to support issue resolution and project delivery Participate in WIP meetings, showcases and release activities Support elements of sprint and project delivery in line with established processes and timelines Continuous Improvement Identify opportunities to improve testing processes, quality outcomes and release efficiency Contribute to the development of QA standards, documentation and ways of working Support the adoption of new tools, automation and AI‑enabled practices as the digital technology stack evolves What You Will Bring to the Position A bachelor’s degree in Information Technology, Computer Science, Engineering or a related discipline 3–4 years’ experience in a Digital or Ecommerce Quality Assurance role, ideally within retail Experience writing test plans, test cases and acceptance criteria Exposure to automation testing to support regression and release validation Strong understanding of application integration testing Experience supporting website redevelopment, platform change or replatform initiatives Knowledge of agile and waterfall delivery methodologies Strong problem‑solving, communication and prioritisation skills Experience with the following is advantageous: Magento 2 or Salesforce Commerce Cloud AP21 ERP, NewStore POS / OMS Contentful or similar CMS platforms Modern ecommerce or composable commerce architectures Why Join Our Team? Work on globally recognised digital platforms within a luxury fashion brand Collaborate with passionate, high‑performing teams across digital, technology and retail Be part of a business that values quality, innovation and continuous improvement Based at our Digital Head Office in Rosebery, NSW If you’re passionate about digital quality and want to play a key role in delivering seamless omnichannel experiences at Zimmermann, we’d love to hear from you. Please note that only shortlisted applicants will be contacted. ZIMMERMANN is proud to be an equal opportunity employer. We consider all applicants based on their individual capabilities and qualifications and are committed to fostering a diverse and inclusive workplace. If you have any support or access requirements, please let us know at the time of application so we can assist you throughout the recruitment process. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Zimmermann team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Developing test plans Collaborating with teams Identifying improvement opportunities Key Strengths ✅ Quality Assurance Automation Testing Problem Solving Magento 2 or Salesforce Commerce Cloud Agile and Waterfall Methodologies Contentful or Similar CMS Platforms A Final Note: This is a role with Zimmermann not with Hatch.
