Contact Officer: Rachel Bernardi on rachel.bernardi@infrastructure.gov.au Closing Date: 11.59pm AEDT, Wednesday 18 March 2026 The department supports workplace diversity and values the contribution of people from diverse backgrounds. We encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, people with cultural and linguistic diversity, and LGBTQIA people. The department is committed to achieving gender equality and, in particular, supporting women’s progression into senior leadership. The opportunity we have available People Branch aims to foster an inclusive and thriving workplace by enhancing workforce capability, modernising HR services, policies and procedures to align with our organisational goals, and empowering leaders to ensure that every employee feels safe and supported. We enable the smooth functioning of the department. We provide day-to-day services such as payroll, leave and timesheets, work health and safety, and performance support, while building a workforce for the future through workforce planning and analysis, engagement and retention, and support for our diverse workforce and Senior Executive Service (SES) leadership. The Engagement and Talent Section supports the department's recruitment activities by providing strategic advice on attraction and retention methods and coordinating all external and internal recruitment activities. The team works to make sure the department's Employee Value Proposition (EVP) resonates with current employees and appeals to prospective employees. The role will see you working across the branch and wider business areas to contribute to the department’s objective to attract, retain and develop the right people for the right jobs at the right time. What will you do? The recruitment team has high peaks of work with most queries coming through via email and phone between 8.30am to 5pm. Each day is different and as the role has competing priorities you will need to be able to adjust quickly and think on your feet. If this sounds like your type of role, please apply! Meeting the APS4 work level standards, (Work level standards: APS Level and Executive Level classifications | Australian Public Service Commission (apsc.gov.au), key responsibilities will include: providing accurate customer focused less complex recruitment advice, both verbally and in writing accurately preparing EOIs and letters of offers correspond with hiring managers and incoming staff, and follow-up on paperwork to ensure deadlines are met liaise with Payroll to ensure that all requirements are met for a new employee to be processed in the system contributing to recruitment strategies, policies and continuous improvement of processes, systems and procedures to ensure compliance with relevant legislation and APS policy and practices APSJobs merit list updates, internal and external requests to access merit pools ensure records are stored per the adherence to the Department’s Records Management System (RM Workspace) other duties as directed Who are we looking for? The successful candidate for this position will be able to demonstrate their capability against the APS 4 Work level standards. We are seeking people who have a strong attention to detail and are willing to explore diverse and innovative ways of thinking. People who work for us need to be team oriented, outcomes focussed, curious to suggest improvements and have an ability to think outside the box to get results. Good verbal and written communication skills. Sound judgement with the ability to recognise the impact of their decisions and escalate issues where required. Attention to detail and the ability to spot mistakes. Strong customer service skills Prior experience in an administration, recruitment and/or processing role would be advantageous RecruitAbility minimum requirements The Department of Infrastructure, Transport, Regional Development, Communications, Sport and the Arts is committed to supporting the employment and career development of people with disability. Our participation in APS RecruitAbility means we will progress an applicant with disability to a further stage in the recruitment process, where they opt into RecruitAbility and meet the minimum requirements for the vacancy. You will be asked to indicate if you wish to opt into RecruitAbility in the application form. You must tick the 'opt in' box to participate in RecruitAbility. Simply declaring that you have a disability will not automatically include you. We provide reasonable adjustments such as access, equipment or other practical support at relevant stages of the recruitment process. Please advise in the application form or the contact officer if you need any adjustments made. The minimum requirements for this role include: Strong customer service skills Strong attention to detail and the ability to spot mistakes More information can be found at RecruitAbility scheme: A guide for applicants | Australian Public Service Commission. What else can we offer? We are dedicated to fostering personal and professional development, empowering individuals to set goals, acquire new skills, and cultivate unique qualities that define who they are. We believe that this not only leads to a more fulfilling and happier life but also enhances the overall quality of our work. Some of the benefits we offer include: Flexible working opportunities, including part time hours, home based work and job sharing. We offer generous leave entitlements of 20 days personal circumstances leave per year, with one month’s accrual of leave credited on commencement and 150 hours of paid annual leave (based on a full-time employee), plus a range of other miscellaneous leave options to support you. Join our department and embark on a journey of growth, fulfillment, and well-being. Experience personal and professional development, prioritise your health, and be part of a vibrant and positive culture that empowers individuals and drives exceptional performance. Eligibility requirements Employment with the Department of Infrastructure, Transport, Regional Development, Communications, Sport and the Arts is subject to conditions prescribed within the Public Service Act 1999 including: Citizenship: candidates must be an Australian citizen at the time of submitting your application. Health Assessment: The preferred candidate may be required to undergo a medical examination conducted by the department’s preferred medical provider. Security Clearance: The successful candidate must be able to obtain and/or maintain a security clearance at Baseline You must be willing to disclose all relevant and required information. You must have lived in Australia, or have a checkable background, for at least the preceding five years for Baseline Vetting clearances. More information on the security clearance vetting process is available on the Australian Government Security Vetting Agency (AGSVA) website. Police check: The successful candidate must satisfactory complete an Australian Federal Police criminal history check Integrity and Performance check: The successful candidate must satisfy the requirements in an Integrity and Performance check which is completed by your most recent employer. Timeline and assessment A selection panel will be established to assess your suitability against the advertised role. If a merit pool is established it will be valid for 18 months from date it first appeared in the APS Gazette. Anticipated timeline for recruitment milestone dates: Applications open: Thursday, 5 March 2026 Applications close: Wednesday, 18 March 2026 Application shortlisting: Week commencing 23 March 2026 Further assessments: 26 March 2026 Selection report finalised: 30 March 2026 Offers and announcements: 3 April 2026 The above is indicative only, please reach out to the contact person if you have any questions on the recruitment process or timeframes. Your application will be assessed against the requirements of the job and the Work level standards. Once the entire applicant pool has been assessed, the panel will create a shortlist of applicants. If your application is shortlisted, you may be asked to undertake further assessment, this may include work sample testing, interviews, and reference checks. How to apply Applications for this opportunity close at 11.59pm AEDT, Wednesday 18 March 2026 . In applying for this position, you are not required to address individual selection criteria. Rather, you should provide in a PDF document a statement of no more than 1 page outlining your background, capabilities and experiences, and how these align with the advertised role. You should also provide a tailored CV in PDF, no more than 2 pages. The capabilities and behaviours required to be successful for this role are identified in the ‘Who are we looking for’ section. Your application should be received through the department’s online recruitment system. If you experience any issues with the system please contact the recruitment team on 02 6136 8989 or via email at recruitment@infrastructure.gov.au to discuss an alternative way to submit your application. Please advise the contact officer if you require reasonable adjustments throughout the recruitment process. The department is committed to the accessibility of our systems. If you identify as someone with disability and you require accessibility assistance or more information, please email DiversityandInclusion@infrastructure.gov.au Work with us. Apply now!
