This is a Senior Adviser, Women's Services role with Queensland Corrective Services based in Brisbane, QLD, AU Queensland Corrective Services Role Seniority - senior More about the Senior Adviser, Women's Services role at Queensland Corrective Services The Senior Advisor, Women’s Services role will be responsible for the operational management of contracted women’s rehabilitation programs and services, including (but not limited to) family and wellbeing, domestic and family violence, counselling, trauma and general support programs in the correctional environment, including custodial and community corrections. The role supports the provision of evidence-based, gender-centric, culturally safe and trauma-informed services for women, with a commitment to ongoing continuous improvement and responsible service delivery. The role will ensure that contracted services are meeting key performance indicators, outputs, and outcomes and the Government’s priorities and commitments to improving the experiences, treatment, and rehabilitation of women in QCS custody and care. This role will be responsible for the operational management of contracted women's rehabilitation programs and services, including (but not limited to) family and wellbeing, domestic and family violence, counselling, trauma and general support programs in the correctional environment, including custodial and community corrections. The role supports the provision of evidence-based, gender-centric, culturally safe and trauma-informed services for women, with a commitment to ongoing continuous improvement and responsible service delivery. The role will ensure that contracted services are meeting key performance indicators, outputs, and outcomes and the Government's priorities and commitments to improving the experiences, treatment, and rehabilitation of women in QCS custody and care. The Essential Requirements For This Role Are A thorough understanding of the drivers and evidence-informed responses to over-representation of First Nations women in the criminal justice system. Knowledge of the unique needs of women as primary caregivers and victim-survivors in the criminal justice system, including a strong understanding of intersectional issues of mental health and wellbeing, trauma, domestic and family violence, substance dependencies, and parenting responsibilities. Demonstrate a commitment to continuous improvement and maintaining professional knowledge and practice in areas that specifically relate to responding to the needs of women in the criminal justice system. Experience or exposure to operational practice within a complex human service environment, preferably a correctional context. Experience in implementing, managing, monitoring and reviewing human service provision to deliver agreed outputs and outcomes. Well-developed written and oral communication skills, including high-level interpersonal skills for liaising with diverse stakeholders to build and manage ongoing working relationships. Effective time management and organisational skills with the ability to self-manage priorities, coordinate activities and meet deadlines. Ability to work autonomously and as part of a team, maintaining integrity, transparency, professional discretion, sound judgement and decision making, with the ability to escalate risk and issues as required. High level research and analytical skills for identifying and investigating risks and issues, analysing trends associated with women in the criminal justice system, and informing procurement and contract processes. Demonstrated negotiation and conflict resolution skills for liaising with internal and external stakeholders, who often have competing interests on sensitive and complex issues, to gain commitments and negotiate service delivery, priorities, deadlines, and resources. Knowledge of relevant legislation, policies, and procedures, or the ability to acquire knowledge rapidly. Experience in procurement, contract and program management lifecycles, or the ability to acquire skills rapidly. Other Conditions And Requirements This position will require travel and work across various locations There are no mandatory qualifications for this position. However, tertiary human services or criminology qualifications, including psychology, behavioural science, or social science, will be highly regarded. If you are ready for a challenging and reward opportunity which contributes to improving outcomes for women in the justice system, we encourage you to review the role description and submit your application. Applications to remain current for 12 months. Occupational group Emergency & Protective Services Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Queensland Corrective Services team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Managing rehabilitation programs ✅ Ensuring service delivery Continuous improvement Key Strengths Understanding of First Nations women's issues ️ Communication skills Analytical skills Negotiation skills ⏰ Time management Knowledge of legislation A Final Note: This is a role with Queensland Corrective Services not with Hatch.
