Brisbane |Gold Coast Hybrid (office remote) Casual with a view to permament -flexible hours negotiable pay rates. About the Organisation AAA Advanced Quality Care is a registered NDIS provider operating across multiple service lines. Due to sustained growth and increasing regulatory and financial complexity, we are strengthening our governance and operational structure. We are 30 years experince in the disability sector across many parameters. We are seeking a senior, accounting‑qualified professional to take ownership of the organisation’s entire back‑office function , ensuring financial integrity, compliance, and operational discipline. The Role – Why This Position Exists This role exists to provide single‑point accountability for all non‑clinical operations. You will be the financial and operational control point for the organisation — ensuring that admin, payroll, invoicing, rostering data, and service agreements all align correctly and produce accurate financial and compliance outcomes. This is not a bookkeeping role and not a pure accounting role . It is an accountant‑led operations role with real authority. Core Accountability Areas Finance & Accounting (Primary) End‑to‑end ownership of the finance function using Xero Ensure accurate reconciliations, month‑end processes, and reporting Oversee external accountants, bookkeepers, and advisors Maintain audit‑ready financial records Oversight of tax, BAS, superannuation, PAYG, and payroll tax readiness Provide clear, reliable financial reporting to Directors Payroll Oversight Full oversight of payroll processing and controls Validation of timesheets, allowances, leave, and adjustments Ensure payroll compliance with SCHADS Award, Fair Work, and super obligations Accountability for payroll accuracy (even if processing is delegated) Invoicing & Revenue Integrity (NDIS) End‑to‑end oversight of NDIS invoicing and claiming Ensure alignment between rostering systems, service delivery, invoicing, and Xero Manage aged receivables, follow‑ups, and recovery strategy Identify, prevent, and correct billing errors, rejections, and system issues Governance over write‑offs and revenue leakage Rostering & Systems Oversight Oversight of rostering systems (e.g. ShiftCare) from a financial and compliance perspective Ensure rostering data flows correctly into payroll and invoicing Identify systemic breakdowns and implement controls to reduce rework and errors Administration & Service Agreements Oversight of administrative workflows and outputs Accountability for service agreements, onboarding documentation, and compliance records Ensure service agreements, billing, and delivery align financially and contractually Leadership & Structure Lead and coordinate admin staff and virtual assistants Delegate tasks while retaining accountability Design clear processes, controls, and escalation pathways Act as the internal authority on “how the back office runs” What We’re Looking For (Non‑Negotiable)Essential Formal accounting qualification (degree or equivalent) Strong accounting knowledge (not just processing) Demonstrated experience overseeing: finance payroll invoicing admin systems Strong experience with Xero Ability to take ownership, identify issues early, and implement controls Comfortable working directly with Directors in a regulated environment Highly Regarded Experience in NDIS, healthcare, disability, or similar regulated sectors Experience overseeing teams and/or remote or virtual staff Experience cleaning up or stabilising complex or fragmented operations ShiftCare or similar workforce management systems exposure Job Types: Part-time, Casual, Temp to perm, Contract Contract length: 3 months Pay: $48,419.15 – $111,409.97 per year Expected hours: 38 per week Benefits: Work from home Work Location: Hybrid remote in Biggera Waters QLD 4216
