About the Business Established in 1986, and widely regarded as the pioneer of liquid nutrition innovation in Australia, Agrichem produces a vast range of Specialty Liquid Fertiliser, Soluble Solids, Plant Health Formulas and Adjuvants, that have re-enforced its reputation as the supplier of choice for astute growers, both domestically and internationally. Agrichem’s unparalleled experience and technical expertise, garnered through decades of close collaboration with farmers, dealers and researchers, has resulted in unique, premium quality products. From Good Service to Great Relationships – Be the Difference! We are a growing agricultural manufacturer producing premium fertilizers, and we’re looking for a driven, commercially minded Customer Experience Specialist to join our Yatala office. This position works closely with our Regional Sales Manager and is responsible for reconnecting with customers who haven’t ordered recently, rebuilding relationships, identifying opportunities, and driving repeat business. This is more than outbound calls. It’s relationship management, account insight, and commercial contribution. What You’ll Be Doing: Re-engage previous customers Identify reasons for inactivity and uncover new opportunities Secure repeat orders and contribute to regional sales targets Gather market feedback, competitor insights, and customer trends Present findings, outcomes, and opportunities back to stakeholders Support broader regional sales strategy through data and insights We’re Looking For: Proven experience in outbound B2B sales, account management, within a Call Centre environment Confident communicator who can engage decision-makers Commercially aware and able to identify growth opportunities Comfortable analyzing conversations and reporting key insights Resilient, target-driven, and motivated by performance Agricultural industry exposure advantageous but not essential What You’ll Get: Competitive salary Warm customer base Direct collaboration with stakeholders Full training and ongoing coaching Monday – Friday office-based role in Yatala Energetic, supportive office environment This role suits someone who wants to become part of a broader commercial strategy within a growing agricultural manufacturer. If you’re confident, commercially minded, and ready to make an impact – APPLY NOW!
