Resource Officer Fixed term Full-time / East Perth Make a Real Impact at Palmerston Association Since 1980, Palmerston has been a leader in AOD support across WA, helping people improve their wellbeing. We offer specialised services in alcohol and other drug treatment, mental health, and wellbeing, through counselling, group support, residential rehabilitation, and education—reaching communities across the Perth metro, Peel, South West, and Great Southern regions. About the Role Here’s your opportunity to be part of a passionate, purpose-driven team that’s making a genuine difference every day. The Resource Officer provides support to clients, staff and stakeholders managing incoming enquires through all avenues including phone, face to face, email and other referral pathways. The Resource Officer assists the Connect Wanju team with administrative tasks including maintaining client records. Connect Wanju is in partnership with the Department of Justice delivers the General Court Intervention Program (GCIP) to improve access to treatment and support services for accused persons within the Court system. This role is classified at Level 3 the Social, Community, Home Care and Disability Services Industry Award 2010. This role requires confidence, compassion, and a steady presence. Working alongside vulnerable individuals means facing complex situations, high emotions, and occasional setbacks. That’s why we’re looking for someone who embodies compassion, connection, acceptance, and respect —someone who can offer unwavering support while maintaining the ability to navigate difficult moments with confidence and care. With a commitment to excellence in service , you’ll provide the stability and encouragement that empowers individuals on their journey toward change. What We’re Looking For You’re more than your qualifications—you’re someone who brings heart, empathy, professionalism and a strong commitment to supporting clients in improving their wellbeing. The ideal candidate will meet the following selection criteria: Experience in a similar role. Exceptional interpersonal skills and ability to present a warm and welcoming nature. Demonstrated experience and a high level of competency in Microsoft Office. Sound understanding of IT-based workplace technology. Experience working in an environment with populations from a diverse set of backgrounds including those from CALD backgrounds and/or Aboriginal clients. Why Join Us? At Palmerston, we value people—our clients, our communities, and our staff. Here’s what you can look forward to: ✨ Great Benefits: Salary packaging up to $15,900 $2,650 for meals/entertainment 5 days of life & wellness leave (pro rata) 9 weeks paid parental leave for the primary carer 2 weeks paid partner leave for non-primary carers Option to purchase an additional week of leave each year Partial access to long service leave after 5 years Flexible, family-friendly work arrangements 17.5% annual leave loading (award-based staff) 5 days paid gender affirmation leave Inclusive Culture: Cultural leave (2 paid 8 unpaid days) for Aboriginal and Torres Strait Islander staff Staff-led working groups (RAP, Rainbow, Environmental, Disability Access & Inclusion) Aboriginal Staff Forum to connect and collaborate Our annual Big Day Out brings staff together from all sites to relax, connect and celebrate our work We’re Rainbow Tick accredited—the first and only AOD provider in WA to achieve this! How to Apply Ready to bring your passion to Palmerston? We’d love to hear from you. Click “Apply” on Seek! Or, if its more convenient for you, drop off your application at one of our sites. Be sure to include: Your resume A cover letter addressing the selection criteria Answers to all application questions ⏳ Applications close: 16th March 2026 We’re reviewing applications as they come in—so don’t wait! A Few Final Details You’ll need a valid WA Working with Children Check and a National Police Clearance (issued within the last 3 months). Got questions? Contact Rebecca Martin at 0427 225 or email connectwanju.org.au Diversity makes us stronger. We seek and welcome diversity and a breadth of experience and backgrounds in our teams. Aboriginal and Torres Strait Islander and people who identify as LGBTIQ are encouraged to apply. Recruitment agencies, we appreciate your consideration. However, we strive to fill our opportunities through direct channels whenever feasible. If we require agency assistance, we will reach out.
