This is a Administration Officer Level 3 - ESMHS role with NSW Health based in Sydney, NSW, AU NSW Health Role Seniority - mid level More about the Administration Officer Level 3 - ESMHS role at NSW Health Administration Officer Level 3, Euroa Reception - Eastern Suburbs Mental Health Service Employment Type: Permanent Full Time Position Classification: Administration Officer Level 3 Remuneration: $71,072.43 - $73,287.41 per annum, plus superannuation Hours Per Week: 38 Requisition ID: REQ646220 Location: Randwick, Sydney Application Close Date: 15 March 2026 Come Work With Us! Are you a motivated and dynamic person with high level administrative experience to join our compassionate and caring team? If successful, you will be providing a range of administrative and clerical support services to enable the Inpatient Mental Health Service team to achieve their objectives in a timely, reliable and efficient manner. The Clinical Support Officer (CSO) provides administrative support in the collection, analysis and dissemination of mental health data for clinical, reporting and research purposes for the Ambulatory Care Clinics located in the Euroa Centre of Eastern Suburbs Mental Health Service. For more information we encourage you to contact Olivia O'Neill on olivia.oneill2@health.nsw.gov.au Interviews are expected to be held between 23 March 2026 and 27 March 2026. Learn more about us here: South Eastern Sydney Local Health District Where you'll be working Eastern Suburbs Mental Health Service, located on the Prince of Wales Hospital campus, Randwick. Additional Information And Benefits Travel to other sites in ESMHS may be required. An eligibility list may be created for future Permanent Full Time positions Up to 12 allocated days off each year (for full-time employees) in addition to annual leave. Salary packaging options that reduce your taxable income and increase your take-home pay! Up to $9K for living expenses and $2.6K meal & entertainment & Novated Leasing. Discounted gym memberships with a Fitness Passport Employee Assistance Program (EAP) for employees and family members. Discounted Private Health Insurance. Selection Criteria Experience in clinical activity documentation and clinical appointment scheduling systems Ability to perform a wide range of clinical support and administrative tasks in a demanding workload Experience of responding to a range of enquiries and determining the appropriate response in a complex work environment High level interpersonal, written and verbal communication skills Ability to develop effective working relationships with clinical staff Experience in the use of Microsoft Office functions (Word, Excel, PowerPoint, Outlook etc.) Customer focused team player and willingness and ability to contribute to the overall performance and improvement of the Service's administrative support Ability to review data quality reports and communicate findings to clinicians Need more information? Click here for the Position Description and SESLHD Expected Standards Find out more about applying for this position Our CORE Values are Collaboration, Openness, Respect and Empowerment and have been created by employees for employees and help define how we work and to inspire positive interactions in the workplace. We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplaces are welcoming and safe for all our employees, irrespective of their unique characteristic including age, ethnicity, cultural or spiritual background, gender identity, disability, education and social-economic status. Read about our Diversity, Inclusion and Belonging Strategy for more information. Reasonable Adjustments NSW Health recognises everyone is unique, and that you may require some adjustments to ensure you have the best opportunity to apply. If we can make some adjustments to the NSW Health recruitment/interview process, then please email SESLHD-Recruitment-MentalHealth@health.nsw.gov.au and let us know. Adjustments may include but are not limited to, physical requirements, interview setups and specific interview availability times where required. Information For Applicants An eligibility list may be created for future vacancies Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified for this position following suitable labour market testing. Applicants will be assessed against the essential requirements and selection criteria contained within the position description Recommended applicants will be reviewed for compliance with NSW Health policy directive Occupational Assessment, Screening and Vaccination against Specific Diseases for all positions prior to offer We do have an Aboriginal Workforce Team that can also provide support (SESLHD-AboriginalWorkforce@health.nsw.gov.au) and for additional information please visit our Stepping Up Website , Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the NSW Health team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Providing administrative support Collecting and analyzing data Building effective relationships Key Strengths ️ High level administrative experience Interpersonal communication skills Microsoft Office proficiency Clinical activity documentation experience Data quality review skills Customer service orientation A Final Note: This is a role with NSW Health not with Hatch.
