Join the team at Townsville City Station and help keep frontline policing running smoothly. As an AO3 Administration Officer, you’ll be the go-to person for daily admin tasks—managing records, supporting front counter enquiries, handling financial processes, and keeping our systems organised and up to date. If you’re someone who thrives in a fast-paced environment, enjoys helping people, and takes pride in accuracy and efficiency, this role is a great opportunity to make a real impact in your community. Be part of a supportive team and contribute to the important work of the Queensland Police Service. Your key accountabilities The core capability requirements for this role are: • Undertake the recording, indexing and archiving of correspondence using spreadsheets and databases. • Input and retrieve data from a variety of computer systems. • Attend to telephone enquiries and assist with front counter duties including liaising with and assisting members of the public providing information on Service initiatives and activities. • Assist in the compilation of budgetary reports, returns and recording of overtime. • Assist in the audit and risk management activities in relation to leave and rosters. • Undertake and contribute to the review and improvement of administrative systems and processes. • Prepare and/or assist banking, process expenditure and other vouchers, receipt monies and maintain Collection Accounts. • Maintain and manage stores and equipment. • Prepare and/or assist in the preparation and development of correspondence and reports. Applications to remain current for 12 months.
