Job Description Create your best future and join Westpac as a Lending Services Analyst. This permanent, full‑time role is based in Brisbane within Westpac’s Institutional Bank and the Lending Service Team under WIBTO, focused on delivering market‑leading service for Westpac Corporate and Institutional Bank (CIB) customers through strong portfolio management, process improvement, and enhanced technology. What’s the role? As the Lending Services Analyst, you deliver end‑to‑end lending and trade services to clients across industry groups, supporting relationships and standards. You partner with Relationship Managers and stakeholders to meet client needs across new and existing lending and trade products, acting as the operational point of contact for day‑to‑day requirements. Additionally, you’ll manage origination and fulfilment activities, including onboarding, customer verification, and coordination of lending and trade transactions such as drawdowns, settlements, documentation, and refinancing. You anticipate changing client and sector needs, resolve service queries, and support customers to adopt new banking technologies that improve efficiency. You will embed strong risk management and compliance practices, identify and resolve non‑financial risk issues, deliver accurate reporting, and contribute to continuous improvement. You collaborate across product, credit, legal, operations, and trade teams to deliver seamless outcomes for clients and the broader CIB business. What do I need? Proven ability to manage clients and understand their servicing needs across Lending products and Financial Markets solutions. Familiarity with the systems, procedures, and processes that support lending and Financial Markets activities. Strong commercial and business acumen with solid knowledge of lending products, credit processes, and implementation workflows. Proactive management of business partners to ensure timely and accurate service deliver Demonstrated ability to build and maintain strong relationships with key clients and internal stakeholders. Strong communication and interpersonal skills with a good foundational understanding of lending principles. Why join us? We’re obsessed with becoming our customers 1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that: Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates! Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave. Tailored learning and development opportunities to help your grow your career within the bank. Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives Create your future today To get started, simply click on the APPLY or APPLY NOW button We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community. If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website.
